Conservatory Apartment Case Manager (Onsite) - Deborah's Place

General Job Description

This position is responsible for providing direct clinical and case management services, at our newly opened Conservatory Apartments, including intake and assessment with new tenants, collaborative development of individual service plans with tenants, crisis intervention, individual counseling and providing therapeutic group activities to help tenants meet their goals. The case manager provides linkages and coordinates resources/referrals. Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

Job Responsibilities and Duties

Case Management Services (Onsite)

• Make appropriate referrals for services based on participant goals and needs and ensure that linkages are secure and functional.
• Provide education and resources based on the needs of participants with regard to maintaining housing and improving income status, community involvement, personal hygiene, life skills, and other identified needs.
• Maintain current and orderly individual participant files, including progress notes, intake and needs assessment, service plans, and releases of information.
• Provide case management services including intakes, assessments, service planning, staffing, individual counseling, referral, and advocacy.
• Provide crisis intervention in mental health and/or medical emergencies.
• Work with tenants to achieve their goals related to housing, income and health.
• Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills.

Record Keeping and Data Quality

• Prepare and maintain current tenant files.
• Enter all services and required information into the HMIS and other service and outcome tracking databases as required.

Position Qualifications and Requirements

Education: Bachelor's degree in social work or related field. Master's degree preferred.

Licensure and/or Certification: Professional Licensure as a Licensed Clinical Social Worker (LCSW) in the State of Illinois preferred or Licensed Social Worker (LSW) preferred.

Job Experience:Minimum 2 years of case management or social service experience

Special Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and substance use; proficiency in Microsoft office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license, proof of insurance and own transportation required. Bilingual preferred but not required.

Deborah's Place is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, immigrant, bilingual, and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities.