Conservatory Apartment Case Manager (Onsite) - Deborah's Place

General Job Description

This position is responsible for providing direct clinical and case management services, including: intake and assessment with new tenants, collaborative development of individual service plans with tenants, crisis intervention, individual counseling and providing therapeutic group activities to help tenants meet their goals. The case manager provides linkages and coordinates resources/referrals. Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

Job Responsibilities and Duties

Case Management Services

• Provide case management services including intakes, assessments, service planning, staffing, individual counseling, referral, and advocacy.
• Provide crisis intervention in mental health and/or medical emergencies.
• Assist with applications and advocacy related to public benefits
• Plan and implement therapeutic group activities.
• Work with tenants to achieve their goals related to housing, income and health.
• Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills
• Engage in clinical supervision, in both group and individual formats
• Work with tenants to address issues in order to prevent eviction

Record Keeping and Data Quality

• Prepare and maintain current tenant files
• Enter all services and required information into the HMIS and other service and outcome tracking databases as required.

Position Qualifications and Requirements

Education: Masters Degree in Social Work or related field; LCSW preferred.

Job Experience: 2-3 years case management experience

Special Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and substance use; effective oral and written communication skills; conflict management and crisis intervention skills; computer literacy

Unusual Physical Requirements: Ability to work occasional evenings, weekends and holidays; carries a pager and or a cell phone to respond to crises.