Construction Defect - Claim Associate, Liability - In Office - CCMSI

At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.    

Embark on a rewarding career in construction defect liability claims adjusting with CCMSI! As a Construction Defect Claim Associate I, you'll start your journey with comprehensive training in our Maitland, FL office, transitioning to a hybrid work model after the initial training period. This role is an essential first step within our Level Up Program, designed to equip you with the skills and knowledge needed for a successful career as a claims adjuster.  This position is an hourly position. 

Work Arrangement:

• Initial Training: Required to work in the Maitland, FL office full-time for at least 3 months.
• Post-Training: Hybrid position with the flexibility to work remotely 2 to 3 days per week after the initial training period.

Benefits of the Role:

• Career Advancement: Gain valuable experience and training as a stepping stone to a career as a claims adjuster through our Level Up Program.
• Skill Development: Develop expertise in construction defect liability claims, enhancing your administrative and analytical abilities.
• Flexible Work Model: Enjoy a hybrid work arrangement offering flexibility after completing your initial in-office training.
• Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
• Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
• Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
• Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

If you are detail-oriented, organized, and ready to start a fulfilling career in claims adjusting, apply now to join CCMSI and take the first step toward your future!

1. Provide support to claim staff.
2. Set up property damage appraisals.
3. Set up car rentals.
4. Summarize correspondence in the claim log notes as wells as file it in the appropriate claim, as directed by the designated claim adjuster.
5. Photocopy claim documents, as needed as well as save documents into Claim Documents.
6. Attach and summarize police reports.
7. Process Documents in the Document Queue when needed.
8. Process Bills in the Bill Queue as directed by the designated claim adjuster.
9. Complete ISO indexing on BI claims.
10. Review and release payments as directed by the designated claim adjuster.
11. Compliance with service commitments as established by the team.
12. Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize required. 
• Ability to operate general office equipment and perform clerical duties.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. 
• Discretion and confidentiality required. 
• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience                                                       

Associates degree or two year’s related business experience required.

Knowledge of medical terminology preferred.

Computer Skills             

Proficient using Microsoft Office programs such as Word, Excel, Outlook, etc.

Certificates, Licenses, Registrations  

Must pass Adjuster license exam as required for the respective jurisdiction(s).

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.  

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