Construction Installation Manager - Total Security Solutions
Fowlerville, MI
About the Job
Summary:
This Installation Manager will play a key role in ensuring installations are completed in a timely and accurate manner as well as having a final touch on customer service and assuring the customer is satisfied.
Primary Responsibilities:
+ Leads team of traveling installers, field measure technician and scheduling coordinator.
+ Coordinate all installations, including schedules, mapping schedules, and routes to ensure customer requirements are met.
+ Maintain, organize, and file project and job paperwork.
+ Assist project managers with shipping logistics and job tracking.
+ Communicate tracking information for shipped jobs to customers.
+ Process invoices and PO’s for shippers and vendors.
+ Manage repairs
+ Manage subcontractors
+ Review schedules, work orders and invoices.
+ Review Installation reports and resolve any issues.
+ Occasional travel to job sites (up to 50%).
+ Customer Service
+ Fastpass administration
+ Responsible for managing installation trucks
+ DOT compliance
Competencies:
+ Communicate clearly and concisely with internal and external customers at all levels of the organization, using verbal and written distribution channels.
+ Optimizes organizational effectiveness and prioritizes workload, even with multiple interruptions.
+ Adjusts promptly and calmly to change, works well as part of a team, and remains calm under pressure. Maintains a collaborative work ethic and commitment to excellence in dealing with internal and external customers.
Required Qualifications:
+ 3+ years’ experience scheduling projects of various sizes and complexities.
+ Construction experience helpful but not required.
+ Excellent interpersonal, time management, prioritization, and organizational skills
+ Excellent verbal communication and phone skills.
+ Detail-oriented and able to focus on multiple tasks at one time.
+ Comfortable with technology and willing to learn new systems.
+ Proficient with computers and Microsoft Office Suite.
+ Able to read maps and calculate drive time.
Special Position Requirements:
+ Travel required (up to 25%) as well as irregular schedule due to customer installation requirements.
Physical Requirements:
+ Communicate with others and exchange accurate information.
+ Operate a computer and other office machinery or equipment.
+ Ability to move about inside the office to access file cabinets or office machinery
Work Environment:
+ This job takes place in a professional office environment and routinely uses standard office equipment. Office employees are required to wear safety glasses, safety shoes, and a highly visible vest at all times in production areas and labs.
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Source : Total Security Solutions
