Consultant - Totem Consulting
Arlington, VA
About the Job
JOB SUMMARY
As a Consultant, you will lead organizations through transitions to optimize business operations, strengthen organizational culture and adopt new practices and technology. Your role involves assessing current organizational practices, identifying potential obstacles to change, and developing tailored plans to ensure smooth transitions. Utilizing strong communication and interpersonal skills, you will collaborate with stakeholders at all levels to foster a culture that embraces change while maintaining operational effectiveness. Ultimately, you will play a crucial role in guiding clients toward successful and sustainable transformational outcomes. Your work may include creating presentations, leading client discussions to gather input, providing feedback to staff to strengthen work products and analyzing data into themes and trends.
ABOUT US
Hey there, we’re Totem! We’re a small, boutique management consulting firm based in DC. We value things like authenticity, curiosity, and – well – a really good sense of humor. We work hard to create a diverse and engaging workplace, self-driven by employee ideas and energy. Our people span the U.S. and primarily work remotelywith a mix of government, commercial, and nonprofit clients. As consultants, we consider ourselves professional problem solvers. While we primarily focus on the human capital, change management, and organizational development space, we also offer complementary services like process improvement, strategic communications, and project management. We’reproud to be ranked on the 2024 Inc 5000 Fastest Growing Companies list, as the second highest-ranked business products and services firm in Washington, DC, and to be named a Washington Business Journal ‘Best Place to Work’ in 2024.
Our people are our greatest asset, and we’re proud to offer a blend of benefits, balance, and learning opportunities to supportour people in both their consulting careers and personal lives. Join us and help build the place where you’re proud to work.
Founded in 2018, Totem is a Small Business Administration (SBA), 8(a) certified, Native American-owned consultancy.
ESSENTIAL FUNCTIONS
Leading workstreams within a client engagement
Designing and leading interviews with client staff
Building creative solutions, such as organizational structures, processes, and people-oriented programs
Planning projects and tracking project status, keeping leaders informed of project risks/issues
Developing storyboards, core messages and key data points to guide presentations with clients
Writing clear and concise communications for executives and broad audiences
Leading client meetings to review work products, task status, and next steps
Participating in business development efforts, writing proposalcontent and supporting account plans
REQUIRED SKILLS AND ABILITIES
- Leads workstreams or small projects successfully with autonomy
Effectively sets priorities, tracks deadlines and quality, escalates risks, and provides technical expertise
Designs complex solutions and assistswith financial tracking
Owns work product from beginning to end, drafting a storyboard and content, and finalizingcontent to review with clients
Facilitates successful client sessions, identifies the right problem, and communicates in a way that fosters client commitment
Contributes meaningful outputs to Business Development activities through the drafting of proposals, white papers, and other opportunities to demonstrate thought leadership
Provides feedback and guidance to team members to develop skills and enhance performance
Demonstrates resiliency and adaptability, adjusting approaches to meet changing client needs
Uses Microsoft Office 365 tools with high fluency
Adjusts to evolving project needs while maintaining a calm, professional approach grounded in flexibility and humility
EXPERIENCE AND CREDENTIALS
Required:
- Bachelor’s Degree and 4-7 years of professional experience in one of the following functional areas: Organizational Development, Change Management, Employee and Customer Experience, Strategic Communications, Organizational Psychology, Process Improvement, Diversity, Equity, Inclusion, and Accessibility (DEIA), Learning & Development, Human Capital, and/or Project Management/Analytics
- In place of a degree, 7-10 years of transferrable work experience will be considered
- Ability to obtain Public Trust Security Clearance
Preferred:
- Management Consulting experience within the federal sector
- Master of Business Administration (MBA) or other related field of study
Prosci certification and/or, Certified Change Management Professional (CCMP)
Benefits
At Totem, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about all Totem offers.
Travel Expectations
Occasional travel may be required for client workshops or onsite presence, but this is not a traditional on-the-road consulting role. Totem defines local travel as travel that is within 50 miles from the client location. On an as needed basis and as directed by the client, staff may be required to travel locally to the client location. Local travel will not be reimbursed by Totem. Travel performed for personal convenience or daily travel to and from work at the designated work site will not be reimbursed.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.