Consulting Automation Analyst - HCA Healthcare

Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Consulting Automation Analyst opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Consulting Automation Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

HCA ITG Consulting Automation Analysts are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Consulting Automation Analysts utilize process and technical expertise and leadership skills to direct staff and resolve issues to ensure automation programs and requirements are met. Consulting Automation Analysts ensure the execution on automation efforts with enterprise interdependencies, size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative’s design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Consulting Automation Analysts have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Consulting Automation Analysts will be sought after to coach and mentor colleagues.

Consulting Automation Analysts also serve as automation and process consultants to other ITG and Business Units. Consulting Automation Analysts use their expansive technical and business expertise to inform decisions around process reengineering, technical feasibility, program management, standards and best practices, and support functions. Consulting Automation Analysts are the face of the Automation Center of Excellence’s programmatic expertise to the rest of HCA.

CORE COMPETENCIES

• Documentation
• Process Improvement/Redesign
• Solution Design
• Communication, Diplomacy and Advocacy
• Testing
• Implementation Knowledge
• Facilitation/Presentation

Requirements

• Leadership
• Planning

VALUABLE SKILLS

• Technology Evaluation
• Domain Knowledge
• Scripting
• Version Control

SPECIALIST/EMERGING SKILLS

• AI/AIOps
• Machine Learning
• Contract Negotiation/Vendor Relations
• Statistics and Data Science

Major Responsibilities:

• Provide process and automation consulting services to ITG and Business Units
• Serve as process and program leaders in HCA’s automation community of practice
• Lead automation teams in the execution of larger programs
• Executes against enterprise-wide cross-functional automation initiatives
• Elicit and gather requirements for automation projects by working directly with internal and external customers
• Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions
• Assess and quantify potential benefits of automation for business and technical processes
• Assist with building automation strategies and frameworks based on planned and prioritized automation work
• Design, Develop, Execute and Maintain Automated Scripts to specifications
• Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
• Write efficient, easy-to-follow documentation on automation tools, scripts, and processes
• Assist with manual testing as needed to help development team meet schedule commitments
• Promote, recommend, and implement improvements to automation frameworks and processes
• Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE
• Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts
• Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities
• Stay informed of automation industry trends and best practices
• Communicate value of automation to enterprise to both technical and business leadership
• Works with multiple areas at HCA to ensure understanding of assigned task.
• Adherence to all HCA standards and policies.
• Supports development of technical standards.
• Analyzes user specifications and requirements.
• Identifies opportunities for process improvements.
• Works to participate and learn best practices and procedures.
• Adheres to best practices for software design, retention, documentation, and deployment strategies.
• Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
• Gathers and documents business, user, functional and non-functional requirements for in scope products.
• Establishes and maintains solid business relationships.
• Actively owns and participates in lifecycle management of assigned applications and infrastructure.
• May provide afterhours/on-call support for applications.
• Has the ability resolve simple to complex production support issues.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:

• Bachelor's degree preferred
• Master's degree preferred
• 7+ years of experience in a Systems Engineering, Analyst or Developer required, or equivalent combination of education and/or experience

Required Knowledge, Skills, Abilities, Behaviors:

• Ability to write efficient, easy-to-follow documentation on automation tools, scripts, and processes
• Ability to evaluate automation utilizing Six-Sigma principles for improvement opportunities
• Ability to design, develop, and monitor business and technical processes
• Ability to identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
• Ability to build relationships, communicate effectively both formally and informally, and advocate for automation across the company
• Knowledge of testing best practices and skill in implementing them in SDLC
• Knowledge of frameworks and software design patterns used for implementing software solutions
• Ability to present and facilitate technical ideas while creating alignment among audience of varying disciplines
• Ability to determine alignment of new technologies to HCA strategic roadmap
• Ability to elicit and gather requirements for automation projects by working directly with internal/external customers
• Ability to become a trusted advisor, lead projects and programs, be a catalyst for change, dive collaboration among the automation community, and be a thought leader at HCA
• Ability to create project plans, understand dependencies, and drive towards identified milestones
• Knowledge of automation landscape, current and future industry offerings, and internal HCA capabilities
• Understanding of the HCA technical landscape
• Skill in using scripts to execute processes
• Skill in utilizing GitHub repositories as code repositories and version control
• Extensive depth of knowledge in one or more automation domains
• Knowledge of how contracting is handled
• Ability to work, make aligned decisions, plan and accomplish goals without explicit direction/guidance from leadership
• Knowledge of Artificial Intelligence principles and capabilities and the ability to identify use cases for it
• Knowledge of Machine Learning principles and capabilities, and the ability to identify use cases for it
• Ability to promote, recommend, and implement improvements to automation frameworks and processes
• Ability to teach other team members and other external staff
• Ability to design, develop, and monitor KPI, operational metrics, and other relevant automation data
• Ability to make decisions based on observed trends in the industry and platform
• Ability to multitask, managing multiple projects and priorities
• Ability to be detail oriented and organized
• Ability to be adaptable and flexible and to handle ambiguity and changing priorities
• Behavior constituting professional demeanor and positive attitude

Preferred Knowledge, Skills, Abilities, Behaviors:

• Ability to perform interviews, evaluate candidates, assist with career path and performance evaluations of team members
• Knowledge of system architecture

Travel Required

• Occasional Travel: The job may require travel from time- to-time, but not on a regular basis. 

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Consulting Automation Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.