Description

As a key member of the service team, provide coverage for a FA/PWA/team including:  

• Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings and tracking follow-ups  
• Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning clients' accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity 
• Remaining current on all policies, procedures and new platforms 

Business Development Support:

• At the direction of FA/PWA/team, executing against all administrative elements of digital and in-person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity  
• At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients 
• At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems  
•  At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens 
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management 

Qualifications

• 5+ years of experience in a field relevant to the position required
• Four-year college degree or professional certification preferred
• Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
• Additional product licenses may be required
• Willingness to obtain the Certified Investment Management Analyst (CIMA) or Chartered Financial Analyst (CFA) designation

• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts 
• Technically proficient and quick learner of new and updated platforms 
• Detail oriented with superior organizational skills and ability to prioritize  
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications 
• Exceptional writing, interpersonal and client service skills 
• Strong time management skills 
• Team player with the ability to collaborate with others 
• Ability to work in a fast-paced, evolving environment 
• Adaptable and ability to multi-task  
• Goal oriented, self-motivated and results driven