Consumer Insights Manager (National Geographic) - The Walt Disney Company
Washington, DC
About the Job
The Consumer Insights Manager manages the primary research work that supports National Geographic Content and especially National Geographic Media. Differentiated from the teams who conduct brand research or deliver performance data within Disney, this role will focus on the tactical research questions that will improve audience engagement and conversion across National Geographic’s content platforms. This may include work to support television and streaming teams, social media, digital content, and/or magazines.
Candidates for this role must be comfortable with a breadth of research methodologies, including the fundamentals of quantitative, qualitative, and UX research. Candidates must be able to execute primary research projects from start to finish – determining scope and objectives with stakeholders, leveraging appropriate methodologies and/or external partners to run studies, and be adept at translating data sets into actionable insights and compelling deliverables. Candidates for this role should also have experience drawing from syndicated and omnibus data sources to inform thought-leadership for the organization.
Candidates must have a strong professional presence, experience in leading by influence, and the ability to build strong relationships with cross-functional stakeholders. They must be comfortable sharing insights across different levels of the organization, with the potential to work directly with executives to uncover new market opportunities and higher-level strategic insights.
Responsibilities:
+ Designing and executing primary research (quantitative, qualitative, and occasionally UX research)
+ Curating complex data into compelling stories and presentations
+ Designing, implementing, and monitoring customer feedback loops
+ Supporting multiple lines of business with regular reporting on audience reach or media valuations
+ Mining syndicated resources for product, market, and business insights
+ Pushing a regular cadence of thought-leadership and insights across stakeholder groups
Basic Qualifications:
+ 5 years minimum experience in a Consumer Insights, Market Research, UX Research, Strategy, or similar role required.
+ Ability to design and produce compelling narratives and visualizations from data.
+ Experiencing project managing high profile projects and presenting findings to executive level stakeholders.
+ Experience with DIY survey tools, data platforms, and online qualitative software.
+ Experience managing outside vendors.
+ Must live within a commutable distance to D.C office. Position requires someone onsite 4+ days a week. No relocation will be provided.
+ Strong verbal and written communication skills
+ Critical thinking and analytical skills are a must – both in assessing the needs of the business as well as the ability to analyze data and produce actionable insights.
Required Education:
+ Bachelor’s or similar degree in Social Science, Business, or Statistics
Preferred Education:
+ Master’s degree or higher in Social Science, Business (MBA, Admin), or Statistics
The hiring range for this position in Washington, D.C. is $83,600 to $114,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job ID: 10102238
Location: Washington,DC
Job Posting Company: National Geographic
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Candidates for this role must be comfortable with a breadth of research methodologies, including the fundamentals of quantitative, qualitative, and UX research. Candidates must be able to execute primary research projects from start to finish – determining scope and objectives with stakeholders, leveraging appropriate methodologies and/or external partners to run studies, and be adept at translating data sets into actionable insights and compelling deliverables. Candidates for this role should also have experience drawing from syndicated and omnibus data sources to inform thought-leadership for the organization.
Candidates must have a strong professional presence, experience in leading by influence, and the ability to build strong relationships with cross-functional stakeholders. They must be comfortable sharing insights across different levels of the organization, with the potential to work directly with executives to uncover new market opportunities and higher-level strategic insights.
Responsibilities:
+ Designing and executing primary research (quantitative, qualitative, and occasionally UX research)
+ Curating complex data into compelling stories and presentations
+ Designing, implementing, and monitoring customer feedback loops
+ Supporting multiple lines of business with regular reporting on audience reach or media valuations
+ Mining syndicated resources for product, market, and business insights
+ Pushing a regular cadence of thought-leadership and insights across stakeholder groups
Basic Qualifications:
+ 5 years minimum experience in a Consumer Insights, Market Research, UX Research, Strategy, or similar role required.
+ Ability to design and produce compelling narratives and visualizations from data.
+ Experiencing project managing high profile projects and presenting findings to executive level stakeholders.
+ Experience with DIY survey tools, data platforms, and online qualitative software.
+ Experience managing outside vendors.
+ Must live within a commutable distance to D.C office. Position requires someone onsite 4+ days a week. No relocation will be provided.
+ Strong verbal and written communication skills
+ Critical thinking and analytical skills are a must – both in assessing the needs of the business as well as the ability to analyze data and produce actionable insights.
Required Education:
+ Bachelor’s or similar degree in Social Science, Business, or Statistics
Preferred Education:
+ Master’s degree or higher in Social Science, Business (MBA, Admin), or Statistics
The hiring range for this position in Washington, D.C. is $83,600 to $114,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job ID: 10102238
Location: Washington,DC
Job Posting Company: National Geographic
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Source : The Walt Disney Company
