Consumer Testing On-Site Fielding Lead - Eurofins PSS Insourcing Solutions, LLC

The National Food Lab is a fast-growing company with a vision to be the destination for tailored solutions for the food industry – beginning to end.   Our mission is to provide services that help food, beverage, and supplement companies deliver safe, healthy and successful products.  We seek to make a positive impact in the advancement of food safety, quality and nutrition, fulfilling our corporate promise – to improve health and improve lives.

The National Food Lab’s best-in-class consumer and sensory research capabilities are the result of the acquisition and combination of two long-standing and respected organizations, the former Food Perspectives, Inc. (Minneapolis, MN) and National Food Lab (Livermore, CA).  Using a variety of quantitative and qualitative consumer and sensory research techniques we help our clients make products consumers love.  We help our clients:

• Develop new product ideas
• Re-energize a well-established product
• Assess product-concept fit or packaging effectiveness
• Understand the product, brand and category competitive landscapes
• Present objective results to management

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

The Responsibilities for this role includes, but are not limited to:

• Responsible for leading the on-site execution for assigned projects including guiding the Consumer Testing Associates throughout fielding by ensuring they have an understanding of their tasks and adjusting the roles and responsibilities of the staff, as needed, to best suit specific project needs and any matters that may arise
• Participates in start-up meetings with the Sr. Consumer Field Prep Lead to ensure a thorough understanding of the project details and execution requirements for assigned projects
• Works with the Sr. Consumer Field Prep Lead to ensure client expectations are being met and the test protocol and design are properly executed for assigned projects
• Acts as the first point of contact for on-site fielding questions from both staff and respondents
• Maintains the ability to think critically, develop solutions to potential issues and identify when it is necessary to escalate site concerns to the Sr. Consumer Field Prep Lead, Project Coordinator or Operations Director
• Provides leadership and mentoring to Consumer Testing Associate staff, promoting a positive and productive work environment
• Maintains organization, quality and consistency during test execution
• Performs Consumer Testing Associate tasks including, but not limited to, kitchen, moderator, host, server and client care responsibilities
• When not conducting testing's, this person is expected and asked to stay onsite to monitor the needs of the Consumer Testing Team-
  • Head the support for visiting on-site Clients (meal preparation, ordering, pick-up)
  • Procurement of supplies for events and testing's (traveling for the purchasing of inventory, samples, materials, etc.)
• Performs other duties as assigned

General Educational/Experience Qualifications:

• Minimum of High School diploma or a GED equivalent certification
• Basic knowledge of computers and software programs

The Ideal Candidate possess the following traits:

• A very fast learner
• The ability to adapt, and work in a fast-paced environment
• A strong Team Player- someone who is willing to go the extra mile to ensure the success of the team and others!
• Upbeat and Positive

Additionally:

• Must be able to work on your feet, with periodic breaks, up to 10 hours
• Authorization to work in the United States indefinitely without restriction or sponsorship

The position is hired on as with Part-Time hours- with the intention to train this employee to be able to eventually fill in as a Leadership figure within in the team. As this employee begins to understand the day-to-day operations as well as the big picture objectives (provided through hands-on training, peer & leadership support, and daily tasks and challenges), it is our hope that they will eventually fill a role that will support the team from a leadership standpoint. Leading by example, initiative, drive, and morale. 

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment center or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. 

Your data 

 As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

 Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful. 

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.