Consumer Testing On-Site Fielding Lead - Eurofins

Company Description

TheNational Food Labis a fast-growing company with a vision to be the destination for tailored solutions for the food industry - beginning to end. Our mission is to provide services that help food, beverage, and supplement companies deliver safe, healthy and successful products. We seek to make a positive impact in the advancement of food safety, quality and nutrition, fulfilling our corporate promise - to improve health and improve lives.

TheNational Food Lab'sbest-in-class consumer and sensory research capabilities are the result of the acquisition and combination of two long-standing and respected organizations, the former Food Perspectives, Inc. (Minneapolis, MN) and National Food Lab (Livermore, CA). Using a variety of quantitative and qualitative consumer and sensory research techniques we help our clients make products consumers love. We help our clients:

• Develop new product ideas
• Re-energize a well-established product
• Assess product-concept fit or packaging effectiveness
• Understand the product, brand and category competitive landscapes
• Present objective results to management

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specializedclinical diagnostics testing.

Job Description

The Responsibilities for this role includes, but are not limited to:

• Responsible for leading the on-site execution for assigned projects including guiding the Consumer Testing Associates throughout fielding by ensuring they have an understanding of their tasks and adjusting the roles and responsibilities of the staff, as needed, to best suit specific project needs and any matters that may arise
• Participates in start-up meetings with the Sr. Consumer Field Prep Lead to ensure a thorough understanding of the project details and execution requirements for assigned projects
• Works with the Sr. Consumer Field Prep Lead to ensure client expectations are being met and the test protocol and design are properly executed for assigned projects
• Acts as the first point of contact for on-site fielding questions from both staff and respondents
• Maintains the ability to think critically, develop solutions to potential issues and identify when it is necessary to escalate site concerns to the Sr. Consumer Field Prep Lead, Project Coordinator or Operations Director
• Provides leadership and mentoring to Consumer Testing Associate staff, promoting a positive and productive work environment
• Maintains organization, quality and consistency during test execution
• Performs Consumer Testing Associate tasks including, but not limited to, kitchen, moderator, host, server and client care responsibilities
• When not conducting testing's, this person is expected and asked to stay onsite to monitor the needs of the Consumer Testing Team-
  • Head the support for visiting on-site Clients (meal preparation, ordering, pick-up)
  • Procurement of supplies for events and testing's (traveling for the purchasing of inventory, samples, materials, etc.)
• Performs other duties as assigned

Qualifications

General Educational/Experience Qualifications:

• Minimum of High School diploma or a GED equivalent certification
• Basic knowledge of computers and software programs

The Ideal Candidate possess the following traits:

• A very fast learner
• The ability to adapt, and work in a fast-paced environment
• A strong Team Player- someone who is willing to go the extra mile to ensure the