Content Author - Remote - Nationwide - Vituity
Sacramento, CA 94203
About the Job
Remote, Nationwide - Seeking Content Author
Everybody Has A Role To Play In Transforming Healthcare
As a Content Author , you play a vital role in our mission to improve lives. Responsible for creation and development of effective and engaging instructional materials for instructor-led, self-directed, virtual classroom, web-based and/or blended learning platforms for RCM. . At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Create, update, and maintain content for all RCM departments, including introductory training, departmental training, career progression training, and leadership training as applicable.
- Design and develop appropriate training solutions, including courses, curriculum, modules, scripts, and storyboards that utilize a broad range of interactive, creative, and intuitive instructions methods.
- Create Spotlight Communications on operations updates for RCM.
- Translate instructor led classroom learning courses into eLearning and virtual courses by applying instructional design methodologies, adult learning theory, and in collaboration with subject matter experts and Operations management.
- Partner with others across RCM at all levels to resolve highly complex training or performance issues, where analysis of situations requires an in-depth evaluation and understanding of key objectives and strategy.
- Analyze information from a variety of sources to form instructionally sound course content and to create supporting course documentation/scripts from various departments to meet the needs of RCM's overall learning strategy.
- Assess current curricula and course materials and identify gaps or potential solutions for enhancing materials, learning experience, and knowledge transfer.
- Remain current in RCM Operations departments' guidelines and compliance requirements.
- Keep informed of legislative issues or administrative changes impacting the organization's training obligations, then provide expert analysis to Management.
- Support, promote, and represent RCM in a positive and professional manner.
- Answer e-mail communications sent to the Learning Development mailbox, it can require extensive research and collaboration with team members or subject matter experts.
- Conduct research into the latest trends in eLearning and technology and make recommendations to management.
- Ancillary projects as proposed by Management.
- Conduct research into the latest trends in eLearning and technology and make recommendations to management.
- Travel as necessary to conduct training at all RCM locations and attend and/or present at off-site workshops, not exceeding 25% of the time.
Required Experience and Competencies
- 3-5 years of technical writing, curriculum, and course development experience required.
- Basic experience with eLearning systems required.
- Training experience that includes planning, coordinating, and developing programs for new and established employees, or similar skills are required.
- Advanced knowledge of RCM Operations (Billing and Reimbursement) is required.
- Sum Total Systems and/or Captivate/Storyline experience preferred.
- Exemplary written communication skills.
- Strong verbal communication skills.
- Highly creative in documentation design, content, and working with templates.
- Strong ability to define problems, collect data, establish facts, and draw valid conclusions.
- Strong ability to work in a fast-paced environment that is constantly changing.
- Excellent project and time management skills.
- Ability to adapt to change.
- Strong experience with Microsoft.
- Ability to demonstrate a high professional level in all areas of judgment.
- Highly organized, detail-oriented, and able to meet aggressive deadlines.
- Comfortable with data management/data manipulation.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more.
- Trainings to help support and advance your professional growth.
- Team building activities such as virtual scavenger hunts and holiday celebrations.
- Flexible work hours.
- Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Commuter Benefits Program
- Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $25.74 - $32.18, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.