Contract Center Patient Services Representative - Urology Associates - Denver

• High school degree or GED required
• Computer skills required.
• Scheduling experience preferred.
• Strong organization skills.
• Strong communications skills, both oral and written.
• Some knowledge medical terminology

• To have excellent understanding of all protocols and preferences for each Physician’s schedule.
• Knowledge/understanding of all appointment types.
• Log each call with specific patient information, name, referring doctor, insurance and reason for visit, reason for cancelation or reschedule.
• Maintain/recheck documentation call log for scheduling accuracy.
• Schedule office appointments and in-office procedures for all providers.
• Schedule/reserve ultrasound room when appropriate at correct location.
• Check clinical module for last dictation and recall (tickler) for directives of next appointments.
• Schedule and reply to all inter-office email appointment requests.
• Check recall and link appointments when appropriate
• Email/print med recs slip for all medical records requests.
• Email all secretaries of Lupron shot appointments.
• Email lab requests
• Review and maintain doctor’s schedules assigned to you, including resolving any and all conflicts.
• Compile and mail correct patient instructions for in-office procedures
• Obtain/document pt insurance info for vasectomy appts and forward to Christin/billing dept.
• Manage doctors bumped lists
• Voicemail

• Manual Dexterity

• Mobility

• Visual Discrimination

• Hearing

• Mental Requirements:

Powered by JazzHR