Contract Manager - Mercyhealth

Overview:Hybrid Opportunity contingent upon training completion and skill level determined by Director


Primary responsibility for providing Mercyhealth with the best value in terms of quality and appropriate cost of products and services purchased. Sourcing and Contracting Liaison to Mercyhealth Leadership, Physicians, Partners, Vendors, Mercyhealth Legal, Clinical Resource Managers and Clinical Integration Teams (CIT) to provide exceptional patient outcomes while managing the overall cost to the organization.Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Contracting, Sourcing, Clinical Integration, and Procurement

• Responsible for articulating the contracting and product standardization objectives of Mercyhealth to the individual departments and entities through collaboration with the Clinical Integration Teams. This includes moving towards standard vendors and products within the system and obtaining best value for all sites.
• Responsible for moving non-contracted items to contracted and assure best contract coverage for specific product lines
• Works closely with CIT teams to identify standardization opportunities and product evaluations
• Develops strong relationships with physicians, clinicians, vendors, ancillary partners and associated staff. Serves as a resource to support physicians, clinicians, and other site departments to achieve consensus in the development and implementation of initiatives.
• Responsibility to effectively communicate with  vendors, individual departments, Mercyhealth Legal and entities in order to implement negotiated contracts.
• Originate and facilitate negotiations, extensions, or terminations of local agreements with suppliers and manufacturers of supplies, services, and equipment to be purchased by departments and entities.
• Works with the Group Purchasing Organization (GPO) to review their portfolio of existing and new contracts and it relates to Mercyhealth’s needs.
• Negotiates capital acquisitions; coordinates and facilitates the process so that new and existing business opportunities occur or are renewed in a timely fashion. Works with leadership throughout the organization to use the capital process to achieve maximum results.
• Negotiates various agreements including but not limited to supplies, equipment, service, consignment, subscription, software, equipment placement, lease, etc. for departments and entities. Leads and advises Leadership from Clinical, Biomed, IMS/IT, and various other departments through the contract evaluation and negotiation process.
• Consults with Legal on contractual issues concerning proper legal terms and conditions.

Expense Reduction

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  • Has a primary active role on specific expense reduction task forces and leads initiatives. Provides both clinical and business feedback on areas being reviewed.
  • Support process of contract evaluation and negotiation by working with leaders throughout the organization to achieve maximum results.
  • Works with Contract Specialists and Analysts to monitor and report tracking for specific CIT and contracting results.
  • Develops requests for proposals (RFP) if required to qualify vendors for category under review.
  • Analyzes and assists with confirming financial analysis to determine best economic decisions and works with CIT to weigh and balance clinical outcomes to arrive at the best decision for the organization.
  • Works with Contract Specialists and Analysts to provide cost-benefit scenarios for initiatives as determined by the CIT and individual department needs.
  • Recommends vendor for contract award.
  • Uses benchmark tools to ensure Mercyhealth’s costs are competitive to the market.
  • In conjunction with the Contract Specialist and Analysts, monitors and assures the flow of accurate rebates as it relates to contracts.

Supplier Relations

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  • Meets with current and prospective vendors to become familiar with products and contracts, keeping abreast of market changes, trends, and product advancements.
  • Collaborates with Department leaders and Clinical Resource Managers to conduct business reviews as needed with current vendors to stay abreast of current situation and evaluate opportunities.

Contract Management

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  • Utilizes various tools to communicate, manage, create and manipulate documents for review, negotiation, approval, execution and storage.
  • Participates in contract calendar creation and actively manages contract planning
  • Provides Contract Specialists and Supply Chain Technology  partners  with the information needed on item master changes, contracts, and pricing to keep ERP systems with the most accurate data to avoid data integrity issues.
  • Manages and keeps current with agreements throughout their duration, ensuring that departments and entities are informed about the agreements, performance requirements, and any relevant changes. Manages many agreements for the system providing technical assistance on options, interpretations, requirements and benefits as the system-wide liaison.
  • Works with Procurement/Purchasing to manage any pricing issues and adjust contracts as appropriate.
  • As needed, assists the Clinical Resource Managers and procurement/purchasing team with alternative sourcing options proactively and when issues arise with product availability or supplier services.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

EDUCATION AND EXPERIENCE  

Bachelor’s degree in Business, Supply chain, and/or clinical field from a four-year college; Minimum 5 year’s experience in a healthcare related field and/or supply chain preferred. Minimum 3 year’s experience in contracting and negotiation required. Internal candidates must have a performance review of meets expectations or higher in order to be considered for this position.

CERTIFICATION AND LICENSURE                    

N/A

                                    

ADDITIONAL REQUIREMENTS

Passing the Driver’s License Check and/or Credit Check (for those positions requiring).

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.

Must be able to follow written/oral instructions.

OTHER SKILLS AND ABILITIES

Workday, Lumere, M365, Microsoft Teams, Sharepoint, iContracts, Adobe, Word, Docusign, Word, Excel

INFORMATION ACCESS

Partner may access patient care information needed to perform their job duties.

WORK CONTACT GROUP    

Partners, physicians, patients/family, visitors, vendors                                         

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Prolonged sitting. Manual dexterity needed to operate telephone and keyboard.