Contract Specialist - ServiceSource

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JobSummary  

The Contract Specialist is responsible for ensuring contract requirements are met by assisting the Senior Contract Specialist in planning, administering, and controlling the budgets for various projects. Provide effective customer service and achieve customer satisfaction by delivering services in a professional, courteous, and timely manner for our National Geospatial-Intelligence Agency (NGA) West Base Operations Support Contract.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Assist and coordinate service types and construction subcontracts to provide quality assurance.

• Manage data information to monitor and uphold work performance and schedules for service contracts.

• Monitor day-to-day progress and administration of the NGA West contract. Maintain open communication with the customer to ensure contract needs are met.

• Ensure technical requirements have been fulfilled in accordance with the contract terms and conditions.

• Assist to manage CMMS work requests for all reimbursable service and construction subcontracts.

Additional Responsibilities

• Develop action plans for work performance requirements.

• Prepare necessary solicitation documents.

• Plan, administer, and control budgets for the contract, subcontractors, equipment, and supplies.

• Create and issue purchase orders and process payments for completed projects.

• Lead the acquisition and procurement of Base Operation Support material purchasing. Material types include grounds, safety, fitness equipment, Mechanical, Electrical, and Plumbing (MEP) materials, warehouse and office needs, and others. Acquisition and procurement actions include coordination with requiring party, solicitation efforts, bid analysis, customer proposal efforts, and close out functions.

• Locate vendors of materials, equipment or supplies, and determine product availability and terms of sales.

• Prepare and process requisitions and purchase orders for supplies and equipment.

• Develop and implement purchasing instructions, policies, and procedures.

• Enter data and create Work Requests for materials within CMMS.

• Perform other related duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• 2 years of direct experience required.

• High school diploma or state certified equivalent required.

• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.   

• Bachelor’s Degree preferred.

Knowledge, Skills, and Abilities

• Customer service oriented and able to work efficiently in a fast-paced environment.

• Work well independently and as a contributing member of a team.

• High level of integrity and personal accountability.

• Reliable and able to follow directions.

• Ability to read and comprehend simple instructions, short correspondences, memos, labels, and numbers.

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Excellent customer service skills, verbal and written skills and ability to accept and follow directions.

• Basic typing skills; Working knowledge of Microsoft Office (Word, Excel, Outlook).

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to define problems and provide solutions.

• Ability to multi-task, organize, prioritize, and meet deadlines on a daily basis.

• Maintain a high level of performance with limited supervision.

Supervision Received

The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Safety & Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure, and healthy work environment for all employees, persons-served, volunteers and visitors. Aspart of this commitment, ServiceSource has developed safety, security and occupationalhealth policies, practices, guides, and standards. With this understanding, all employees are required to:

• Adhere to all local, state, and federal safety and environmental codes, ordinances, standards, and laws.

• Adhere to all corporate and local safety plans, policies, practices, and standards.

• Be aware of and follow all safety rules of your work site.

• Report any unsafe conditions or accidents to your supervisor.

• Practice standard precautions (formerly universal precautions) always.

• Participate in mandatory or available safety training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, or walk; reach with hands and arms; type; and talk or hear. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

•  403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars. 

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance. A generous paid time-off program in which the benefits increase based on your tenure with the company.

ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information