Contractor Relations Specialist II - Crawford & Company

Position Summary:

Recruits contractors throughout the nation for network programs, educates contractors regarding network requirements and provides support for contractor and client inquiries by contacting contractor and/or researching contractors in specific systems and documenting various system applications according to documented procedures.

• Presents program to potential network contractors via telephone; including cold calls, following up on referrals/leads.
• Sends marketing materials and applications to prospective contractors related to programs.
• Documents call progress on productivity report and in automated systems.
• Utilizes various software programs to locate contractor information and document contractor information.
• Reviews all aspects of the contractor application.
• Analyzes areas of need for contractor network coverage.
• Takes part in developing new strategies for recruiting contractors.
• Assists Supervisor with data verification of internal and external reports.
• Prepares research/information to be provided to other departments such as IT or Membership Services.
• Upholds the Crawford Code of Business Conduct and Ethics at all times.
• Participates in special projects or performs duties in other areas as requested.
• Upholds and projects the public image of the Company.

• Bachelor Degree or equivalent combination of education and experience.
• Strong computer skills
• Strong internet navigation skills
• Excellent attention to detail and organizational skills
• Maintains detailed and accurate records
• Good time management abilities
• Strong analytical and problem solving ability
• Excellent written, verbal and oral communication skills
• Good interpersonal skills
• Proven ability to multi-task
• Follows a proven time-management system
• Stable and consistent with performance and attendance
• Actively contributes to team success

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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