Convention Services Manager - Wyndham Indianapolis West
Indianapolis, IN 46241
About the Job
**Job Summary: **
We seek a Convention Services Manager to oversee all planning and executing of conventions and events. The ideal candidate will coordinate with clients, vendors, and internal teams to ensure successful and seamless events.
**Responsibilities: **
- Communicate with clients to understand their event needs and objectives
- Coordinate with various departments, such as catering, audiovisual, and facilities, to plan and organize the event
- Negotiate contracts with vendors and suppliers for services such as equipment rental, transportation, and accommodation
- Develop and manage event budgets, including tracking expenses and ensuring cost-effectiveness
- Monitor event activities to ensure the client and event attendees are satisfied
- Inspect event facilities to ensure they meet the client’s requirements and comply with safety standards
- Manage event staff, including hiring, training, and supervising personnel
- Resolve any problems or complaints that arise before, during, or after the event
- Conduct post-event evaluations to determine how future events could be improved
- Keep up-to-date with industry trends and new event management technologies
**Qualifications: **
- Proven experience as a Convention Services Manager or similar role
- Strong organizational skills and attention to detail
- Ability to work well under pressure and meet tight deadlines
- Excellent communication and customer service skills
- Ability to manage multiple projects and meet deadlines
- Knowledge of event planning, including budgeting and logistics
- Familiarity with health and safety regulations
- Proficiency in event management software and Microsoft Office Suite.
- Willingness to work irregular hours, including evenings and weekends, as required for events
- Degree in Hospitality Management or a related field preferred
Source : Wyndham Indianapolis West