Conveyance Coordinator / Operations Administrator (DTX2024-7598) - RealManage

Overview

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 26 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

Responsibilities will include working with leadership team to ensure timely, accurate delivery of Client Deliverables. A successful candidate must have a commitment to exceptional customer service and quality control, and be self-motivated, proactive, detail oriented and a team player.

Position Responsibilities

• Check and respond to voicemails, emails and mail inbox daily
• Oversee and manage data entry related to on-boarding clients.
• Assist in uploading new community information into software systems
• Assist in preparing on-boarding documents for new communities
• Assist in updating and creating community documents for association management
• Assist Transition Coordinator in Off/boarding Process
• Audit of internal systems to ensure data entry related to transition communities are up to date.
• Answering phones and responding to homeowner requests and inquiries
• Process print jobs, scanning and faxing, and filing as general office support when needed.
• Participate in processing access requests during pool season, when needed
• Additional duties or projects, as assigned by supervisor.

Qualifications

Qualifications:

• Education: Highschool diploma or equivalent
• Previous work experience related to homeowner’s associations is preferred, but not required
• Ability to communicate effectively and strong organizational skills
• Demonstrated proficiency in Microsoft Office and computer software
• Detail oriented with excellent organizational and multi-tasking skills to ensure timely completions of responsibilities
• Ability to work under tight and conflicting deadlines
• Adapts to changes in work environment

Pay and Benefits:

$17.50 to $20.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays