Cook (Service Deli)-Mountain Green - LEES MARKETPLACE

Position Summary:

Lees MarketPlace is bringing a Grocerant to the Mountain Green community and we need hardworking, self-motivated, and quality-driven individuals to join our team as Cooks! As a Service Deli Cook, you will be responsible for cooking, preparing, and presenting high-quality dishes, and ensuring a consistent and exceptional dining experience for our guests. Your expertise and passion in food preparation, attention to detail, and dedication to culinary excellence will be an important contribution to our Deli's success and reputation for providing premium cuisine in a retail environment. Serving our guests in a cheerful and helpful manner, displaying and restocking products, and assisting with any Deli functions as management sees fit is required for the role.

Primary Position Duties:


· Prepare and cook menu items in accordance with recipes and quality standards.

· Assist in the development and planning of menus.

· Adhere to all food safety and sanitation regulations.

· Maintain accurate food inventories.

· Monitor and maintain kitchen equipment.

· Collaborate with kitchen team members to ensure efficient and effective kitchen operations. Consistently builds and supports a culture that is based on relationships and continuous improvement.


Guest Service:


· Greet and assist guests in a friendly and courteous manner.

· Provide knowledgeable answers to guest inquiries.

· Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.

· Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.

· Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our team, our guests, and our company”.


Product Handling:


· Stock shelves and maintain displays according to store standards.

· Ensure product freshness by rotating stock and checking expiration dates.

· Assist in unloading deliveries and organizing stock rooms as needed.

· Package and label products using a computer program.

· Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.


Cleanliness and Safety:


· Maintain a clean and organized work area.

· Follow all safety and sanitation procedures.

· Report any safety hazards or equipment issues to management.

· Adhere to all food safety and sanitation regulations.

· Contributes towards the cleaning responsibilities in the department as management sees fit.


Cash Handling:


· Operate cash registers and handle transactions accurately.

· Follow store policies on returns, exchanges, and refunds.

· Ensure the security of cash and other financial transactions.


Team Collaboration:


· Work cooperatively with team members to achieve store goals.

· Participate in team meetings and training sessions.

· Assist other departments as needed.


Competencies


· Friendly

· Guest Service

· Communication

· Time Management

· Adaptability

· Problem Solving

· Safety

· Teamwork

· Reliability

· Drive


Skills and Abilities:


· Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.

· Ability to work in a fast-paced environment.

· Basic math skills for handling cash transactions.

· Ability to read and follow instructions.

· Good verbal communication skills.

· Ability to operate cooking machinery.


Availability:


· Flexible availability, including evenings, weekends, and holidays.

Position Requirements:

Minimum Age :
18 Years of age.


PHYSICAL REQUIREMENTS:

· Ability to stand, walk, twist, sit, and bend for extended periods.

· Ability to lift and carry items weighing up to 50 pounds.

· Manual dexterity for handling small objects and operating equipment.

· Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.

· Occasionally stoop, crouch, kneel, or crawl.

· Prolonged periods standing and walking.

· Must be able to access and navigate all areas of the store.

· Must be able to lift up to 50 pounds at times.

· Lifting may include floor to shoulder and overhead lifting repeatedly.

· Occasional use and climbing of step stools or ladders are required.

Education or Skills:

· High school diploma or equivalent (preferred).

· Previous experience in food service or guest service (preferred).


Benefits:

-Excellent medical, dental, vision, 401K and life insurance available to full time team members

-10% discount, restrictions apply

-Ace Hardware Discount at Lees Ace Hardware locations

-Paid Time Off to those who qualify

-Paid time and a quarter on Sundays