Coord-Clinical CMA - Spartanburg Regional Healthcare System

Position Summary

The Medical Assistant Clinical Coordinator, under the guidance of the Practice Manager, will carry out responsibilities which ensure high quality, well-coordinated patient care in the clinic according to SRHS and MGC’s policies and mission. Acts as a clinical and administrative resource for clinical personnel. The Medical Assistant Clinical Coordinator has delegated authority to support, advise, and direct overall management of clinical practice. Must be able to provide and understand the specific communication, developmental, and treatment needs of patients, families, and visitors. Serves as a clinical resource, participates in patient and staff education, demonstrates leadership, and serves as a preceptor.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• Registered Medical Assistant / Certified Medical Assistant with three years of experience

License/Registration/Certifications

• Certification as Medical Assistant (AAMA) or Registered Medical Assistant (AMT), Certified Clinical Medical Assistant (CCMA), National Healthcare Association (NHA)

• Current CPR certification

Preferred Requirements

Preferred Education

• N/A

Preferred Experience

• N/A

Preferred License/Registration/Certifications

• N/A

Core Job Responsibilities

Oversight of clinical staff, to include scheduling, coaching and disciplinary action per SRHS policies.

• Assist with patient triage and phone triage. Assist providers with exams and procedures.
• Handles patient, employee, physician complaints/ grievances according to the hospital’s policies.
• Works with Practice Manager in budget development and implementation as well as in other projects as needed.
• Manages cost and revenue of medical supplies and clinical staffing.
• Kronos Timekeeper for clinical staff.
• Assists Practice Manager with Studer initiatives.
• Assist in the orientation of new clinical staff.
• Identify learning needs of staff and coordinate in-service/ continuing education requirements.
• Performs annual staff competencies.
• Works with the IT department to resolve any IT issues.
• Ensures all clinical staff licensures and certifications are up-to-date and reports this information to the appropriate departments.
• Perform duties as assigned.

Additional Information

Medical Group of the Carolinas (MGC) is a Spartanburg Regional Healthcare System’s physician group, made up of more than 600 physicians in more than 29 specialties and 38 primary care; serving Upstate South Carolina and western North Carolina. MGC has 90 locations, which include primary care, family medicine, internal medicine, specialties, pediatric OB/GYN practices, women’s services locations, and immediate care.

The medical network of practices includes family medicine, internal medicine, obstetrics, gynecology, pediatrics, immediate care, emergency medicine, inpatient medicine, allergy, medical weight loss, cardiology, cardiothoracic and vascular surgery, diabetes and endocrinology, gastroenterology, surgery, gynecologic oncology, infectious disease, maternal fetal medicine, occupational health, oncology, hematology, orthopedic surgery, palliative care, pediatric critical care, physical medicine and rehabilitation, plastic surgery, psychiatry, radiation oncology, rheumatology, vascular access and wound care.

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