Coord, Patient Business Svcs - Memorial Health Services
LONG BEACH, CA 90745
About the Job
Location: Fountain Valley
Department: Patient Accounting
Status: Full-time
Shift: (8hrs shift) Days/Predominately Remote
Pay Range: $27.26/hr - $39.52/hr
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Position Summary
The Commercial Coordinator is responsible for supporting the activities and functions of PFS training and mentoring staff to ensure that goals and objectives are met in accordance with established priorities and timeframes. The Commercial Coordinator oversees the Commercial billing and/or collections of accounts to ensure that PFS is capturing all revenues as timely and efficiently as possible. This position requires excellent customer service and communication skills with both internal and external customers. This position takes ownership of their departments processes and eliminates barriers to ensure prompt and accurate reimbursement.
Oversees and/or performs special accounts receivable projects. Also is responsible to assist in identifying global problem areas that may impact PFS's ability to meet its goals. Monitors the workflow to ensure operations by the patient account representatives are at an optimal level. Assists management in the development and implementation of procedures, training, and providing guidance to other employees.
Understands and utilizes many complex and varying California and Federal Statutes and regulations, guidelines, and systems. Assures appropriate billing and collections are in compliance.
The Commercial Coordinator will manage resources responsibly and work at the highest level of performance, with a commitment to continuous improvement. Is a team leader and displays positive supportive behavior.
Essential Functions and Responsibilities of the Job
a. Assures problems are investigated thoroughly and in a timely manner.
b. Effective and positive system improvements are provided as part of the problem resolution.
c. Potential improvements are occasionally identified before problems arise.
d. Continuous process improvements are strived for in day-to-day activities.
e. Input on development, revision, and implementation of work area policies and procedures is provided to ensure efficient operations and compliance with regulatory standards.
Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Experience
Minimum 5 years of experience and understanding of hospital contracts, exclusions and stop-loss language and calculations and hospital Commercial billing or collection processes.
Management experience a plus
Excellent written and verbal communication skills
Ability to analyze data and benefit information.
Understand and follow oral and written instructions.
Interact tactfully and courteously with the public, peers, and subordinates.
Proficient organizational and prioritization skills
Adhere and apply specific departmental policies, rules and regulations.
Education
High School diploma, GED equivalent
Business related courses, preferred.