Coordinator, Behavioral Health - ACCESS

Job Title: Coordinator, Behavioral Health

Job Status: Full-time

Job Summary: Under limited supervision, the Coordinator of Behavioral Health uses specialized knowledge and skills in the coordination, development, planning, implementation and evaluation of a Behavioral Health program. Work is characterized by independent judgment and discretion in meeting program objectives. Assigns cases to professionals and serves as a technical support to the teams.

Essential Duties and Responsibilities:

• Advocate for behavioral health treatment, disease prevention and behavioral health promotion
• Prepare and administer program evaluations and audits, work directly with program auditors when necessary
• Provide technical and administrative support to staff; ensure that staff has documentation of outreach activities, data entry and analysis
• Develop, plan and execute needs assessment activities
• Ensure that information is collected for accurate and timely reporting as required by funding sources
• Meet all reporting requirements for all funding sources
• Develop, cultivate and maintain relationships with various funding sources
• May create, manage and operate within a specified budget in conjunction with the Fiscal department,
• Prepare and deliver written and oral presentations to health care professionals, schools, parents and community members as well as organizations and professionals working with the Arab American population and/or the area of behavioral health/disease prevention
• Prepare and deliver written and oral presentations to behavioral health care professionals, schools, parents and community members as well as organizations and professionals working with the Arab American population and/or the area of behavioral health prevention
• Engage in research initiatives as directed by the Manager of Behavioral Health Programs
• In partnership with the Communications department, direct all communications and publicity efforts for the program
• Follow the funding sources’ requirements and CARF standards applicable to the services provided
• Keep abreast of new developments in the field and shares information with program staff and community
• Responsible for monthly monitoring of billing activities, ensure units are met and monitor completion of source documentation
• Train staff on new curricula that is required by the funders for requirements in the work plan or annual plans
• Attend trainings and represent ACCESS at meetings and conferences as needed to fulfill funding requirements or expand current programming
• May provide client services and carry their own case load
• May support the coaching and training of staff
• May lead or co-facilitate clinical team meetings
• May oversee the daily operation of the Behavioral Health School Based Initiatives and ensure all requirements are met
• May provide clinical support for the Victim of Crime Act Program
• May assist Manager of Behavioral Health Programs with assigned tasks relevant to the program’s scope of work
• May assist in the preparation and organization of community health events, fundraising and training
• May assist in the development of a parenting and staff curriculum
• May provide onsite behavioral health assessment and treatment
• May work and assist in conjunction with the Quality Assurance Manager to ensure compliance with agencies quality assurance plan
• May provide clinical trainings for staff, new hires and interns
• May provide presentations and trainings to community partners
• May plan, assign, monitor and manage the work of others
• May assist with performance plans
• May review performance and evaluate results achieved by subordinates
• May coach and mentor subordinates
• May interpret, apply and recommend changes to the program
• May balance conflicting resource and priority demands
• Operate standard office equipment and use required software applications
• Perform other duties and responsibilities as assigned

Knowledge, Skills and Abilities:

Knowledge of:

• Advanced concepts, principles and practices in community health
• Grant and other funding sources related to the assigned functional area
• Advanced concepts, principles and practices in behavioral health

Skill in:

• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to:

• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Deal with problems involving several concrete variables in standardized situations
• Read, analyze and interpret common scientific and technical journals, financial reports, and legal documents
• Speak English and Arabic fluently preferred
• Partner with other functional areas to accomplish objectives
• Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes
• Interpret and apply policies and identify and recommend changes as appropriate
• Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
• Write speeches and articles of publication that conforms to prescribed style and format
• Effectively present information to managers, clients, customers, top management, public groups and board of directors
• Communicate effectively, both orally and in writing
• Work independently as well as collaboratively within a team environment
• Handle stressful situations and provide a high level of customer service in a calm and professional manner.
• Establish and maintain effective working relationships

Educational/Previous Experience Requirements:

• Minimum Degree Required:
  • Bachelor’s degree
  • Master’s degree or PhD preferred
• Required Disciplines:
  • Behavioral Health, Social Work, Psychology or related field

~and~

• At least 3 years of experience in a behavioral health environment or any equivalent combination of experience, education and/or training approved by Human Resources

Licenses/Certifications:

• Licenses/Certifications Required at Date of Hire:
  • Certification and/or Licensed Master Social Worker (LMSW), Limited Licensed Master Social Worker (LLMSW), License Professional Counselor (LPC) and/or Limited License Psychologist LLP
  • For General Mental Health, full license required (LMSW), (LPC), (LP)
  • May require Child and Adolescent Functional Assessment Scale (CAFAS) Certification

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: Local travel may be required

Working Environment: Climate controlled office