Coordinator, Chapter Relations at American Rental Association

About ARA

The American Rental Association (ARA) is a leading international trade association that represents equipment and event rental operations, as well as manufacturers and suppliers in the rental industry. With a membership exceeding 11,000 rental operations and 1,000 manufacturers and suppliers worldwide, we partner with a diverse range of businesses, including both small enterprises and prominent Fortune 500 organizations such as John Deere, Sunbelt Rentals, CAT, and United Rentals.

As a non-profit association, ARA is comprised of hardworking and innovative individuals, each contributing to our collective mission of making a difference in the rental industry. While our various departments have distinct focuses, we share a common commitment to excellence and impact.

What We’re Looking For

We are seeking a dynamic Chapter Relations Coordinator to join our team where you will work directly with the team director and program managers to support our state association activities.  This position is responsible for all administrative tasks, data input and report generation, interacting with state boards, marketing, and supporting our annual Leadership Conference.  Working interdepartmentally to complete tasks efficiently and effectively will be required.

If you are passionate about building thriving chapter networks, possess strong communication and organization skills, and are ready to make a meaningful impact, we encourage you to apply and become part of a respected association that truly values its members.

Day to Day Responsibilities

• Compile data from a wide variety of sources for the purpose of preparing reports, making recommendations, and/or preparing information for boards and team members.
• Collect meeting and financial data from state associations to ensure compliance with state policy and track funding requirements.
• Assist the Director and Program Managers with meeting set up, marketing, elections, and distribution of information.
• Support program managers with state board meetings and attend those meetings when requested.
• Assist in the development and execution of the annual Leadership Conference.
• Maintain and update a wide variety of manual and electronic documents, files, and records, ensuring timely information in accordance with established administrative guidelines.
• Assist with increasing engagement and providing member value through our state chapters.

Education and Skills

• Education - An Associate’s degree in Business Administration, Public Administration, Communications, or a related field is preferred. Alternatively, a minimum of 10 years' experience in member services, affiliate or chapter relationships, or volunteer operations.
• Communication – Clearly articulate and share information with stakeholders to ensure effective communications.
• Decision-making – Use decision-making techniques to ensure a clear and cohesive plan of action that appeals to most stakeholders and fulfills the objectives of Chapter Relations
• Interpersonal – Identify and solve problems, resolve conflicts, and make fair decisions and communicate them to all stakeholders to build trust and establish open, collaborative communications.
• Collaboration – Operate in team environments, brainstorm and communicate with colleagues, and conduct duties as a team.
• Organization – Multitask and organize data from a variety of sources.  Must be very detail oriented and committed to upholding high standards while meeting project deadlines
• Travel - This role may require occasional travel, up to 10%.

What We Offer You

We are proud to offer a comprehensive compensation and benefits package to our employees, as we believe in providing a supportive and rewarding work environment. Here are some highlights of our package:

• Health Benefits: We provide employer-paid contributions toward individual and dependent care medical, dental, and vision insurance.
• Life Insurance & Disability: We offer 100% employer-paid life insurance, plus short- and long-term disability coverage.
• 401(k) with Match: Employees are eligible for a 401(k) with a 6% employer match from day one to boost retirement savings.
• Paid Time Off: Enjoy 3 weeks of PTO per year, plus an additional paid week off in December for the year-end holidays.
• Community Service: Employees receive 8 hours annually to volunteer for charitable causes, supported by our Charity Committee.
• Tuition Reimbursement: We support continuous learning with a tuition reimbursement program.
• Remote Work: We offer flexible hybrid and remote work options based on role and responsibilities.
• Wellness Programs: Access wellness benefits like fitness reimbursements and a comprehensive Employee Assistance Program (EAP).
• Parental Leave: We provide 2 weeks of paid parental leave to support new families.

To learn more about ARA please go to: http://www.ararental.org

American Rental Association (ARA) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. ARA makes hiring decisions based solely on qualifications, merit, and business needs at the time.