Coordinator for Clinical Education and Accreditation Support Specialist- Physical Therapy - Concordia University Wisconsin/Ann Arbor

Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.

Position Summary

Concordia University seeks a full-time Coordinator for Clinical Education and Accreditation Support Specialist for the Physical Therapy Program. This position provides clerical and technical support to the Physical Therapy Department, and Program Director along with the Director of Clinical Education (DCE). This position supports academic programs that are accountable to external accrediting body. This position requires detailed knowledge of word processing software, databases, and cloud-based applications. The position reports to the Program Director. The position supports the Physical Therapy Program located on the North campus of Concordia University Ann Arbor. The hours are Monday through Friday with occasional evenings.

Job Duties and Responsibilities

• Serve as the first contact with students, parents, and the public visiting the program; greet and direct visitors in a friendly and professional manner
• Plan and coordinate events including orientation, visit days, interview days, white coat ceremony, advisory board meetings and graduation celebrations.
• Attend department meetings and take minutes, manage master department calendar
• Purchase and process requisitions, expense reports, hiring paperwork, and payroll for adjunct instructors and lab assistants through Faculty Load and Compensation (FLAC) database.
• Supervises student workers
• Maintain student files while according to university and Family Education Rights and Privacy Act (FERPA) requirements.
• Provide interdepartmental/program administrative support, as needed
• Assist program admissions committee which may include writing and sending acceptance letters, tracking tuition deposits, sending welcome packets and assisting with interview schedules.
• Communicate with new graduates and alumni for records and recommendations from faculty for employment and credentialing
• Supports the Director of Clinical Education (DCE) who assigns students to clinical rotations. This support includes the use of databases to monitor students and provide data for accreditation purposes.

Coordinator for Clinical Education

• Manage the onboarding process for all clinical rotations
• Manage the clinical contracts process
• Updating of credentials and licensing for all clinical education faculty
• Maintain regular updates to professional databases
• Access and utilize educational software
• Perform other duties as assigned

Accreditation Responsibilities

• Assist in organizing and typing large accreditation and technical manuscripts, including an Annual Accreditation Report.
• Collaborate with the PD, Assessment & Curriculum Committee Chairperson and faculty to provide needed documents for assessment purposes.
• Management of student progress and retention statistics and reports for both didactic and clinical rotations
• Maintain multiple excel spreadsheets of data; run reports using filters and create charts to facilitate data analysis.
• Administer surveys to students and graduates/alumni, at faculty request using Qualtrics or other survey collection tool; monitor responses and collate data
• Assist programs in preparation for reaccreditation self-study preparation
• Assist Program Director and Assessment & Curriculum Committee Chairperson in drafting compliance statements for standards, as appropriate
• Ensure that student handbooks, marketing documents, and accreditation portal are accurate and meet accreditation standards

Knowledge, Skills, and Abilities

• Ability to operate office technology and personal computer with related applications efficiently
• Working knowledge of Microsoft Office, E-Mail, database, and learning management platform (e.g., Blackboard, Canvas) functions
• Ability to effectively communicate with all levels of the University and maintain a positive, can-do, service-oriented attitude
• Excellent communication skills - written and oral
• Ability to work independently, prioritize tasks and organize work in a busy office setting
• Ability to demonstrate ingenuity and prompt action in resolving problems
• Ability to be well organized, detail oriented and accurate and able to prioritize work
• Ability to read, comprehend and follow written and verbal instructions.
• Knowledge of office processes
• Ability to maintain strict confidentially
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Education and Experience

An undergraduate degree is preferred and/or three to five years of general office experience that include an advanced level use of Microsoft Office especially Excel, Access, Word and Outlook. Previous experience working in academia is a plus.

Physical Demands/Equipment

Compensation and Benefits

This is a full-time staff position. The starting wage may be determined upon education and/or experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.