Coordinator - HYS-SDS at Friends of Youth

The Coordinator of Shelter, Drop-In and Support Services provides administrative support and helps to advance program strategy, impact and operations. They partner with Hiring Managers and Human Resources to coordinate employee recruitment, new employee onboarding and employee engagement activities for the division. The Coordinator of Shelter, Drop-In and Support Services is responsible for a wide range of administrative functions, as well as event planning and special projects.

Reports To: Director of Shelter, Drop-In and Support Services

Schedule: On-site Monday through Friday 9:00AM to 5:30PM

essential duties

Administrative Tasks

1. Provide administrative support, such as data entry, employee requirements tracking, draft and update program documents, schedule training, meeting agenda and notes, and other program specific reports as requested.
2. Collaborate with Hiring Managers and Human Resources to coordinate the preliminary stages of employee recruitment and hiring (i.e., screening applications, telephone screens, scheduling interviews, etc.), and new employee orientation.
3. Collaborate with program employees and the Risk and Compliance team to support Performance and Quality Improvement (PQI) data entry, gathering, report preparation and the submission process.
4. Collaborate with Data Systems and Analytics (DSA) to support program needs for implementing increased focus on data reporting, analysis, and outcomes.
5. Order, stock and distribute supplies as requested by program services.
6. Serve as the liaison between Information Services (Information Technology and Data Systems and Analytics) and program employees to support effective utilization and training on agency technology platforms and databases (e.g., HMIS, SharePoint, Youthforce, MS Teams, etc.)

Program Operation Tasks

1. Collaborate across the agency with different departments and divisions to enhance cross-agency engagement and partnerships (i.e., Diversity, Equity and Inclusion, Facilities, Human Resources, Marketing and Communications, Safety Committee, etc.).
2. Collaborate with Volunteer and In-Kind, to identify and advocate for program needs and coordinate training schedules for volunteers.
3. Coordinate and plan program-related events such as employee outings and cultural events in collaboration with the Office of Diversity, Equity and Inclusion, agency employees, program services, etc.
4. Assist with the implementation of gathering the input of youth and young adults, through supporting advisory board, enhanced response through focus groups and client satisfaction surveys as requested.

Community Outreach and Engagement

1. Attend community and outreach engagement events as requested.
2. Support community partnerships to increase community engagement in program services.
3. Support program teams to identify and coordinate events and opportunities for clients to get involved in community events.
4. Collaborate with the Human Resources Recruiter to support recruitment events and engagements to assist with filling vacancies within the division.

job requirements

a. Education and Experience

1. High School Diploma or General Education Diploma (GED).
2. Minimum of 2 years of relevant working experience.
3. Demonstrated knowledge of MS365 Power Platform.

b. Additional Requirements

1. Must satisfactorily pass criminal history check.
2. Must satisfactorily pass tuberculosis (TB) test.
3. Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
4. Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
5. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
6. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
7. Proof of COVID-19 vaccination is required. There are no exemptions.

c. Knowledge, Skills and Abilities

1. Able to engage with diverse populations in a culturally responsive manner.
2. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
3. Strong commitment to Friends of Youth’s mission, vision, and values.
4. Excellent verbal and written communication skills.
5. Able to work collaboratively with employees at all levels and across all departments and divisions of the agency.
6. Excellent organizational and time-management skills.
7. Able to prioritize tasks and be adaptable.
8. Able to work independently and as part of a team.
9. Able and willing to travel to multiple local sites and other locations in personal vehicle (mileage reimbursement provided).
10. Proficient skill set with Microsoft Office programs.

We offer:

• Generous time off including 15 vacation days per year, paid sick leave, 11 paid holidays, 2 social justice leave days per year for full-time employees
• Health insurance package including medical, dental, vision, 24/7 access to telehealth, long term disability and life insurance
• Retirement plan with match

Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures