*Coordinator I - Associate Eligibility Consultant - Conflux Systems, Inc.

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Job Title: Coordinator I - Associate Eligibility Consultant

Job Location: 620 Epsilon Dr Pittsburgh PA 15238

Duration: 6+ Months Contract (Potential for extension)

Pay Rate:$18.86 HR on W2         

Shift - MON-FRI 6-2:30/ 7-3:30

Client Name: CVS Health/Aetna

 

Description

Our contingent workforce plays a critical role in working with our new and existing Medicare member clients to process enrollments and various other requests.

The position will work in accordance with the Center for Medicare/Medicaid Services (CMS) guidelines to ensure regulatory compliance takes place.

This position requires a strong focus around accurate and timely customer support to ensure member enrollment. Key Responsibilities are as follows:
Identifying and processing different types of documents and routing them to the correct area for processing.

Processing returned mail and updating members addresses
Meet monthly established quality and productivity goals on a consistent basis

Follow work instructions regarding enrollment tasks

Basic skills in MS Excel, MS Word and Outlook

 

Position Summary
The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities.

Enrollment Coordinators interface with both individual plan members and employer groups and require a strong focus around accurate and timely customer support to ensure client enrollment and retention.

The Enrollment Coordinator II reports directly to the Enrollment Supervisor.

 

Experience

At least 1 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment

Dependable/Responsible/Accountable Excellent spoken and written communication skills Capable of managing through transition, while fostering a positive team environment

Confident in decision making ability within strict timelines

Exceptional prioritization and organizational skills Acts with integrity and uses sound judgment in dealing with confidential information

Education

Verifiable High School diploma or GED required; Bachelor’s Degree in Marketing preferred