Coordinator of Case Management - Washington County Mental Health Services

POSITION:     Coordinator of Case Management

PROGRAM:   Community/Residential Support Services

DIVISION:      Community Developmental Services

*** $5,000 Sign on Bonus ***

SUMMARY OF POSITION: 

The Coordinator of Case Management will oversee Case Managers in assuring their job duties are completed in accordance with agency and Dept. of Aging & Independent Living (DAIL) / Centers for Medicaid Service guidelines and/or regulations. The coordinator may maintain a small caseload and have knowledge and experience with all Case Manager functions. Directly responsible to the CDS Assistant Program Director.  Experience with person-centered planning, quality assurance, development, and monitoring of the Individual Support Agreement (ISA) and comfort with providing training.  40 hours/week with benefits

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Clinical supervision as well as collaborative problem-solving consultation to Case Managers and team members as appropriate.  This may include specific Case Manager difficulties, as well as case updates.
• Coordinate coverage for services during Case Manager’s time off (e.g. vacations and sick time).
• Interview, and facilitate the hiring process and training of new Case Managers when necessary.
• Liaison on behalf of your team with quality control assurance personnel (monitors) to meet billing requirements. Oversight responsibility for record compliance by Case Managers to meet DAIL requirements.
• Review ISAs and other mandatory documents, provide technical assistance to improve and expand quality of paperwork for case managers.
• Familiarity of UEMR, and able to provide training and assistance with the Electronic Medical Record.
• Facilitate team meetings to ensure the efficient delivery of services; disseminate administrative information to team members; and perform other logistical duties as needed.
• Provide direct supervision of Case Managers.
• Participate and ensure that clinical oversight as indicated by consumer need (ISA) is followed by Case Manager and team.
• Assume Case Manager role when Case Manager is unavailable or arrange for back up.
• Ensure that personnel issues are addressed in a timely manner collaboratively with HRD, Case Manager, APD, and PD.
• Participate/attend leadership meetings as required.
• Monitor with Case Managers, the funding level of each consumer to assure adequate resources to meet priority needs of the consumer.  Assure fiscal resources are utilized or returned as appropriates.
• On-call coverage on a rotating basis
• Other duties as assigned.

QUALIFICATIONS: Bachelor’s degree, supervisory experience, and Qualified Developmental Disability Professional (QDDP) status required. Possession of a driver’s license, excellent driving record, and access to a safe, reliable, insured vehicle are required. 

WHAT WE OFFER:

• Competitive salary and opportunities for overtime, if desired.
• Generous medical, dental, vision, life and accident insurance – WCMHS covers 82.5 – 92% of premium costs.
• Matching 403(b) – match begins at 4.25% and increases based on years of service.
• Employee assistance plan.
• Generous sick and vacation accruals. Full- and part-time regular positions receive 12 days’ vacation and 12 days sick time annually - prorated based on standard hours.
• 12.5 paid holidays annually.
• Mileage reimbursement for agency related travel.
• Fun and engaging environment and the ability to give back to the local community.

 Full time with benefits. EOE

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