Coordinator of Student Accessibility Services - Franklin Pierce University

Job Summary:

The Coordinator is responsible for providing services to Franklin Pierce students throughout our campuses and programs who qualify for academic, residential, and dietary accommodations, as well as acting as a consultant to faculty, staff, and administrators. In this capacity, the coordinator provides strategic direction for the delivery of accommodations to all FPU students.

Essential Functions of the Position: 

• Evaluates, facilitates and assists students with access to accommodations, study strategies, and self-advocacy training. 
• Work closely with others in Academic and Student Affairs staff to develop and support appropriate technology and programs which meet the needs of students requiring services. 
• Maintain current information regarding state and federal laws and regulations as well as the best practices of other universities and private employers concerning the rights of persons with learning disabilities and ways of providing reasonable accommodations to students with learning disabilities while maintaining program performance standards.
• Maintain membership and active involvement in state, regional, and national organizations related to the activities of the position. 
• Actively participate with faculty, administration, staff, students, and parents to develop and enhance the academic experience for students with learning disabilities. 
• Maintain appropriate records to evaluate the progress of students utilizing services and the success of those services as provided to them 
• Develop, maintain and ensure written materials and other information for dissemination to the University community and appropriate external constituents are readily available
• Develop and implement internal measures and/or reports which inform the university administration of the status of ADA compliance and opportunities for students with learning disabilities. 

Experience and Qualifications: 

• Bachelor’s degree with 5 years working in a similar capacity at a university/college or high school level required. 
• Master's degree with 3 years working in a similar capacity at a university/college or high school level preferred. 
• Experience working with students with disabilities in an educational setting and working to implement academic accommodations; higher education setting strongly preferred. 
• Exemplary customer skills, including dealing effectively with the students, faculty, staff, and general public both in person and over the telephone.
• Maintain professionalism when dealing with all staff and other customers.
• Demonstrates understanding and sensitivity to the needs of all prospective as well as current students.
• Demonstrates excellent interpersonal skills.
• Excellent writing skills and the demonstrated ability to develop written reports and action plans.
• Ability to work effectively, decisively and flexibly in a fast-paced, dynamic environment. Ability to identify problems and to propose feasible solutions. Strong organizational skills and the ability to work well under pressure and to meet deadlines.
• Knowledge of Microsoft Office (specifically, Word, Excel, Access, and Outlook) and the self- motivation and the ability to stay current with emerging office technologies.
• Demonstrated experience working with students with learning disabilities, Asperger's, and attention- deficit/hyperactivity disorder
• Knowledge of and experience in implementing Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act as applicable to post-secondary education.
• Knowledge of and experience working with assistive technology as appropriate to college students.
• Proven record of success working with college students, parents and faculty. Ability to communicate effectively with a wide range of constituents.
• Sensitivity to maintaining proper balance between student and organizational needs and awareness of relevant privacy policies.
• Outstanding organizational skills and ability to work independently and exercise good judgment.
• Keep supervisor updated regularly on programming, student contacts and initiatives.
• Carry out all responsibilities and objectives in a professional manner.
• Maintain professionalism when dealing with all faculty, staff and students.
• Accept and render constructive criticism in a professional manner.
• Adhere to the policies and procedures established by Franklin Pierce University.

Benefits 

At Franklin Pierce University, we take pride in providing a comprehensive and competitive benefits package to support the well-being and security of our valued employees. Here are some highlights of the benefits you can enjoy as part of the Franklin Pierce community:  

• Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being. 
• Paid Holidays: Benefit from 20 paid holidays, including a 10-day winter break with full pay. 
• Health and Wellness: Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care. 
• Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role. 
• Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances. 
• Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment. 
• Educational Benefits: Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs. 
• Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, travel discounts, local business discounts, and more! 

At Franklin Pierce, we prioritize the well-being, development, and satisfaction of our employees. We are committed to providing a supportive work environment and a range of benefits that align with your needs and aspirations. 

About FPU 

Since its establishment in 1962, Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation, we provide majors and programs that cultivate vital professional skills, foster close relationships among students, faculty, and staff, and offer personalized, financially accessible academic opportunities that empower our students to realize their full potential.
 
Our impact extends across a diverse range of learners, including residential undergraduates, online students, and full-time graduate students, through our primary campus in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX and Goodyear, AZ. As we uphold our commitment to excellence, we continually explore innovative models and programs that build upon our rich legacy, guiding students to expand their knowledge, pursue their passions, and graduate as capable, engaged leaders.
 
At Franklin Pierce University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, all dedicated to advancing our shared goals.

As an Equal Opportunity employer, Franklin Pierce recognizes the impact of a diverse community and encourages applications from individuals with varied experiences, backgrounds and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, pregnancy, age, disability gender identity and expression, protected veteran status or any other status protected by law.

Franklin Pierce University (the University) does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.

Inquiries about Title IX may be referred to the University’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. The University’s Title IX Coordinator is the Vice President for Student Affairs. The Department of Education’s Office for Civil Rights contact information is available at https://ocrcas.ed.gov/contact-ocr.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at jobs@franklinpierce.edu or 603-899-4075. We will make every effort to respond to your request for disability assistance as soon as possible.

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