Coordinator, Tax Help Colorado - Part-Time - Mile High United Way

Mile High United Way is excited to announce an opening for a Tax Help Colorado Coordinator. We believe in keeping equity at the heart of our work. That starts from within, including intentional application of diversity, equity and inclusion practices that guide how we operate and work within the communities we serve. Ideal candidates have a personal commitment and connection with our mission, vision, and values as seen in our Annual Reports.

Position Title: Coordinator, Tax Help Colorado
Status: Non-Exempt, Part-Time (24 hours per week)
Salary: $25 hr. ($31,200 annualized)
Benefits: Our benefits package includes 100% employer-paid premiums on employee only health, dental, and vision plans; 3-6% employer contributions to 401(k); FSAs, employer-paid life/AD&D/LTD insurance; generous PTO, EIB, and holiday benefits; paid parental leave; paid sabbatical leave; EAP; tuition reimbursement program; professional and growth and development opportunities; discounted pet insurance; inclusive bereavement leave; free underground parking; and free electric vehicle charging station.
Location: Primarily based out of our Denver office at 711 Park Ave W, Denver, CO 80205. 3 days/week in office, 2 days/week remote
COVID-19 Vaccination: Providing your COVID vaccination card is optional.

In accordance with the Colorado Equal Pay for Equal Work Act, the expected hourly pay rate for this position is $25.00 ($31,200 annualized). In an effort to increase equity and to avoid unfair bias historically associated with salary negotiations, we do not participate in salary negotiations outside of this stated starting salary range.

How You'll Help

For many Colorado families, the tax refund is the single biggest check they will receive in a year. Tax Help Colorado helps low- and middle-income families Coloradans to file accurate tax returns and receive every deduction and credit they are owed-often to the tune of thousands of dollars that can be used to reach their personal and family goals. The coordinator plays an integral role in implementing the Tax Help Colorado program and effectively supports and operates free tax preparation sites across the state of Colorado. The coordinator will support the planning of Tax Help Colorado projects including site logistics and coordination, taxpayer outreach, data collection, and site operations. This benefits-eligible position is .6 FTE or 24 hours per week.

Essential Responsibilities

Serve as a site coordinator at various drop-off, DIY, traditional, and virtual tax sites.

• Achieve Advanced IRS tax law certification annually.
• Serve as site coordinator at tax sites.
• Serve as a program liaison to community partners.
• Ensure that community volunteers have the tools, resources, and systems they need to perform their work and track their impact (e.g., tax preparation and time-tracking software).
• Provide exceptional customer service to both clients and volunteers.
• Resolve taxpayer challenges and ensure compliance with IRS regulations and requirements.

Assist Director in the implementation of the Tax Help Colorado program and effectively operate VITA sites.

• Support in the design, implementation, and collection of key program indicators.
• Facilitate the volunteer management system including the creation of events, volunteer profiles, and running necessary reports.
• Conduct outreach for Tax Help Colorado program and events.
• Provide ongoing support for tax credit and benefit outreach.

Additional Responsibilities

• Build and maintain relationships with Tax Help Colorado stakeholders including education and nonprofit partners.
• Present program-related information at public speaking engagements in the community.
• Ensure high- touch communication with Tax Help Colorado and Mile High United Way partners, volunteers and students, and low-income families. 
• Build and maintain strong relationships across the organization.
• Support cross-departmental efforts, events, and activities.
• Outside of tax season, support other critical organizational functions to be determined in collaboration with Director.

What You'll Need: Education, Experience, and Skills

• High School Diploma/GED required; Some College or bachelor's degree preferred. 
• Minimum 2 years' direct experience working with community engagement, outreach, relationship management and event planning.   
• Minimum 2 years of related experience in administrative and support staff activities 

Specials Skills/Knowledge:

• Great organizational skills and an ability to prioritize multiple tasks. 
• Strong relationship-building skills and ability to work effectively with MHUW donors, volunteers, agencies, clients, and community representatives. 
• Good oral communication and writing skills, including presentations, public speaking, written reports, and other documents. 
• Experience with concepts of trauma-informed practice, de-escalation, and community engagement.
• Bilingual in Spanish preferred.

Computer Skills:

• Proficient in Salesforce, Word, Excel, Power Point, Facebook, Twitter and other related platforms and software.

Working Environment: 30% of time in typical office environment, 70% of time traveling to local offsite meetings; depending on the time of year

Physical Activities: May be required to lift up to 20lbs. Ability to provide personal transportation.

Ready to apply? If you are on Mile High United Way's website, you can apply by completing the information in the "Apply Now" box. If you're on a job board, you can apply through the job board or by visiting the Careers page of our website.

This posting is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Mile High United Way is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.

Mile High United Way does not charge applicants for any step in the hiring process, nor do we request any financial information until the time of hire.

We will endeavor to make reasonable accommodations for otherwise qualified applicants who have disabilities which hinder their ability to complete the application process. Please contact us at 303-433-8383 to request accommodation in the application process.

We use e-Verify to verify the identity and employment eligibility of all persons hired to work.