Core Systems Developer - Suncoast Credit Union

Compensation: $73,000 - $120,000 based on experience and credentials
Location Type: Remote

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The Core Systems Developer position is a specialized role responsible for maintaining the performance and reliability of Symitar (Episys), the central financial processing system. This role involves developing Core programs for critical functions such as batch file maintenance, monetary postings, and automation. Key responsibilities include PowerOn programming, code review, system maintenance and upgrades, quality assurance testing, database management, data replication, backups, and troubleshooting client-side applications, services, and systems. An ideal candidate is an analytical critical thinker who is agile and flexible with financial institution experience.

• Install, configure, and maintain the credit union’s core financial processing system (Symitar) and mortgage servicing system (FICS)
• Assist with upgrades to the Symitar AIX operating system running the core application
• Troubleshoot and solve hardware, software, and network-related issues including system crashes
• Serve as the point of contact for system issues occurring during processing, including those reported by users
• Evaluate existing systems or processes to identify inefficiencies and develop strategies for enhancements
• Monitor disk space capacity, suggest, develop, and implement data purges to manage the capacity
• Review vendor documentation for core application upgrades to determine which changes are impactful to systems, staff, and members
• Communicate code, system, and process changes with various stakeholders to ensure understanding of the topic
• Depict risk considerations and outline detailed implementation with rollback steps, including the submission of Quality Control, Change Control, and Import documentation
• Collaborate with the Core Services team and leadership to analyze and resolve complex issues, devising strategies to reduce or eliminate them
• Assess current processes and procedures to pinpoint opportunities for automation and enhanced efficiency
• Preserve and transfer the production database to the test database on an ongoing basis
• Design, build, test, and maintain job programs, plans, and schedules for the core financial processing system using software programming language (PowerOn)
• Utilize testing, troubleshooting, and debugging to ensure accuracy, reliability, and improved system efficiency
• Maintain and modify core applications using HTML, Power ON, and another programming language to meet system changes and credit union specifications
• Create automated workflows, postings, reports, and on-demand business processes
• Conduct troubleshooting of existing code to reduce user downtime and guarantee optimal service delivery
• Propose, develop, and implement data purges and configuration updates to manage performance
• Preserve and replicate the production database to test databases on an ongoing basis
• Ensure the accuracy, reliability, and improved system efficiency, reliability, and performance through testing, troubleshooting, and debugging
• Manage technical documentation and ensure all processes are accurately documented and updated in the team's repository
• Document the architecture of applications and the steps for troubleshooting
• Create comprehensive procedures, program specifications, and logic flow diagrams for system configurations, Core functionalities, applications, programs, and PowerOn code
• Act as a subject matter expert in department and enterprise projects, protecting the integrity of the Core and our members' data
• Coordinate and collaborate effectively with both technical and non-technical teams
• Collaborate with different departments and system teams to clarify and gather system or functional requirements for initiatives and projects
• Maintain a comprehensive understanding of the needs of business units by assisting business units with examining assumptions related to the successful execution of plans
• Offer mentorship and instruction to other members of the Core Services team regarding the architecture and development of host processes
• Participate in annual Disaster Recovery plans for the Core systems, updating processes as needed
• Adhere to department policies such as project requests, deployment procedures, conducting code reviews, and weekly project updates to management
• Provide operational and on-call support as required in a 24/7 environment

• 2+ years of experience with software maintenance
• 2+ years of experience with programming databases including data modeling, stored procedures, functions, and query optimizations
• 1+ years of PowerON programming experience preferred 
• Experience with Object-Oriented Design (OOD) and Object-Oriented Programming (OOP), service-oriented architectures, SQL, JavaScript, CSS, and HTML
• General knowledge and understanding of object-oriented programming and principles
• General knowledge and understanding of relational and hierarchical database concepts
• Experience with a financial institution preferred
• Experience with Core Episys application and programming language is a preferred
• Bachelor’s degree in computer science, information technology, or related field preferred
• Must be able to maintain a high level of confidentiality
• Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
• Accurate, detail-oriented, and organized with task management
• Ability to analyze and resolve difficult or complex problems 
• Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
• Ability to influence others regarding policies, practices, and procedures
• Works independently with general supervision

Skills 

• Analytics
  
• Customer Service
  
• Project Management

Benefits

• Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
• Community Involvement: Paid Volunteer Hours
• Growth: Degree Assistance up to $5,000 per year
• Flexibility: Remote, Hybrid, and Onsite Schedules
• Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance 

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview 

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.
For more information, please visit our careers site athttps://careers.suncoastcreditunion.com/