Corporate Parts CVA Assistant - Piscataway, NJ at Foley Inc.

JOB DESCRIPTION:

• Management of CVA parts kits and CVA reimbursements
• Service work order backorder management assistance 
• Check vendor invoices for part and freight posting with mark ups.  Code invoices for payment.
• Assist in helping internal and external customers’ request or questions on the status of their order (s).
• Assist in helping customers at the Parts Office COD window.  Includes processing payments for COD orders.
• Support the Parts Administrative Team to complete pertinent responsibilities if other personnel within the office is not at work.  Responsible for cross-training new hires.
• Reduce and maintain the abandoned call rate to meet company goals in abandoned call percentage.
• Process the cash log and register.
• Process parts orders once credit approval is complete.
• Help create new customer accounts in D365 as needed.
• Enter all COD notes in D365 for counter documents as needed.

RECOMMENDED QUALIFICATIONS:

• High School Diploma or equivalent required.
• Minimum 2 years of clerical experience and/or equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Experience with Microsoft Outlook, Excel, Word, D365, SIS and other position related software.
• Previous Caterpillar or industry experience, a plus.

Equal Opportunity Employer

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.