Corporate Trainer - SHI International Corp.

Job Summary

The Corporate Trainer will be responsible for developing and delivering internal training programs for SHI employees across multiple disciplines, including but not limited to leadership and management development, professional growth direction/soft skills, workshops, and effective tools/applications. This person will work with business stakeholders to determine training needs, develop curricula/training material, and deliver training engagingly and effectively.  Training will be provided in various ways, including in-person, remote, self-paced, and module-based learning for new and existing SHI employees.  This position reports up within the Learning & Development organization at SHI.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include, but are not limited to:

• Determine training requirements, create curriculum, and develop content based on the business requirements of SHI Business Unit and Corporate L&D leadership
• Deliver high-quality, effective, and engaging training to SHI leadership and employees to improve productivity and the ability to support internal stakeholders and customer demands, as well as achieve SHI business objectives
• Evaluate outcomes of training and improve/update content as needed based on changing business requirements and/or employee feedback
• Collaborate with the instructional design team in developing and reviewing course materials
• Have a solid understanding of SHI’s value proposition and SHI’s core offerings to ensure all trainings are practical and focused on driving SHI business outcomes
• Ensure all training is managed or delivered in SHI Learn to ensure tracking and adoption of the SHI Learn platform
• Possess and maintain an advanced working knowledge of SHI business tools (CRM, PowerBI, Sales Center, etc.), as well as Microsoft Office 365 and other SHI productivity tools
• Keep up to date on adult learning principles, modern learning tools, and learning technology trends
• Perform administrative tasks in support of training programs, such as coordinating training schedules, agendas, and messaging

Qualifications

• Bachelor’s Degree or equivalent experience
• A minimum 5 years experience in Corporate Training environments, or Sales/Sales Leadership Training, or an Adult Education role
• A minimum 1 year in a Management/Leadership/Team Lead role and Coaching/Mentoring experience
• Proficiency with content creation/authoring tools such as SnagIt, Articulate Rise, Camtasia, or similar products
• Comprehensive understanding and applications in Generative AI
• Advanced knowledge of Microsoft Office 365 apps – Excel, Word, PowerPoint, Teams, Loop, One Note

Required Skills

• Exceptional presentation, facilitation, and public speaking skills with experience presenting to large groups
• Professional acumen to engage with Leadership audiences
• Exceptional communication skills, both written and verbal
• Ability to be innovative and creative when designing, planning, and executing training
• Strong problem-solving, organizational, and time-management skills
• Passionate about SHI’s success and employee development
• Strong analytical skills to evaluate training needs, as well as the effectiveness of training programs
• Deep knowledge and understanding of SHI’s business and the IT industry
• Ability to mentor and motivate others
• Passionate about self-development and constantly seeking learning opportunities to apply to work and SHI’s offerings

Unique Requirements

• Some travel may be required

Additional Information

• The estimated annual pay range for this position is $55,000 - $90,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status