Corporate Travel Coordinator - Flexjet

Flexjet, a leading global provider of fractional private jet ownership, is currently seeking a qualified Corporate Travel Coordinator to join our Operations team. The Corporate Travel Coordinator works closely with our Flight Communication and Scheduling Teams in a demanding environment to complete crew movement to 1000+ pilots and cabin servers. Candidates in this role must provide exceptional customer service to Flexjet crewmembers and other internal customers within the organization.

RESPONSIBILITIES

• Book and confirm commercial airline and rental car reservations for crewmembers as designated by Standard Operating Procedures.
• Drive business to preferred air carriers to meet market share requirements and to achieve budgetary goals.
• Field phone calls from crewmembers to answer questions and provide appropriate resolutions as required.
• Assist with Administrative and Training travel responsibilities.
• Resolve expense report discrepancies.
• Complete special projects assigned by department supervisors.

EDUCATION & EXPERIENCE:

• 2+ years in the aviation or travel industry.
• 2+ years working in SABRE or related GDS.
• Previous customer service experience required.
• MUST demonstrate fanatical attention to detail and multitask in a challenging environment.
• Muti-tasking is essential.
• General comprehension of General Aviation is preferred but not required.

REQUIRED SKILLS:

• Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
• Must be detail oriented and able to work productively independently or within a team.
• Excellent oral/written communication and problem resolution skills are required.
• Successful candidate will maintain a high level of professionalism while multi-tasking in a fast-paced environment.
• Proficiency with Microsoft software applications and the aptitude to learn company specific software.
• Must have excellent analytical skills.
• Have a high level of professionalism and the ability to interact with all levels of leadership.
• Flexjet is a 365/24/7 operation and candidate must be willing to work nights and weekends and Holidays if required. (4-day work week).
• Role is on-site at our brand-new Global Command Center in our corporate headquarters in Cleveland, OH.

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