Counter Help/Cashier at Small Town Craft Bakery - Natabelle's
Winston Salem, NC 27103
About the Job
Overview:
We are seeking a friendly, enthusiastic, and customer-oriented individual to join our team as a Counter Help/Cashier at our beloved small-town craft bakery. Our bakery is renowned for its world-famous sweet potato brownies and a delightful selection of other delectable baked goods. In fact, we were just listed as the #1 Sweet Treat by the Winston Salem Magazine. This is a fantastic opportunity to be part of our team right at this growing local business. If you have a passion for exceptional customer service, a love for baked goods, and a warm personality, we would love to hear from you.
Our hiring process is very different from other companies and includes a video screening and group interview. You will have to provide references and go through a background check, but once you are hired you will become part of the Natabelle's family!
Responsibilities:
- Greet and welcome customers with a genuine and cheerful demeanor as they enter the bakery.
- Provide detailed information about our bakery products, including ingredients, flavors, and special offerings.
- Assist customers in making selections based on their preferences and offer recommendations when necessary.
- Process transactions accurately and efficiently using our point-of-sale system.
- Handle cash, credit card transactions, and give accurate change to customers.
- Maintain a clean and organized counter area, ensuring that all baked goods are displayed attractively and in line with our bakery's aesthetic.
- Package and bag items for customers, ensuring they are presented in a visually appealing manner.
- Keep track of inventory levels for baked goods and inform the management team when items are running low.
- Address customer inquiries, concerns, and feedback in a professional and courteous manner.
- Collaborate with other team members to ensure a smooth flow of operations, from taking orders to delivering products.
- Assist in the preparation of baked goods, such as slicing cakes, topping our world famous deserts, and arranging displays, as needed.
- Contribute to maintaining the overall cleanliness and hygiene of the bakery, including cleaning surfaces, sweeping, and organizing supplies.
Qualifications:
- Strong passion for providing excellent customer service and creating positive interactions with customers.
- Excellent communication skills and the ability to engage with a diverse range of customers.
- Attention to detail, ensuring accurate cash handling and order processing.
- Ability to work in a fast-paced environment and handle multiple tasks while maintaining a friendly demeanor.
- Basic math skills for handling transactions and calculating change.
- Enthusiasm for baked goods and a willingness to learn about our products to assist customers effectively.
- Reliable and punctual with a strong work ethic.
- Previous experience in customer service, retail, or food service is a plus, but not required.
Currently the need is for Thursday, Friday and Saturday. As our hours increase and for special orders, additional days may be added.