Counter Team Member & Supervisor - The Skinny Pancake
Hadley, MA 01035
About the Job
About Us: The Skinny Pancake, a Vermont-based local food creperie, is excited to announce the opening of our first location in Massachusetts! We are a mission-driven food service company with a long history of positive impact through our local food sourcing and community engagement. Our goal is to create a ‘comfort-casual’ community-oriented restaurant experience for our guests and a supportive, growth-oriented workplace for our team members.
For this initial hiring, we are looking specifically for team members with supervisory experience who can begin training by October 1st and can travel out of state for training. Additional positions will be available closer to the soft opening including the opportunity to train locally.
Job Description: We are seeking experienced, hospitality-minded professionals to join us for our new restaurant opening team as a Counter Team Member and Supervisor. If you are passionate about food service, love the local food scene of the Pioneer Valley, and have restaurant and supervisory experience, we want to hear from you!
What We Offer:
- Competitive Pay: $17 - $24/hour
- A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
- Paid, comprehensive training
- Flexible schedule
- Medical, Dental, & Vision Insurance plan options
- Free shift meals and team member dining discount
- 401k Plan with company match
- Accrued Paid Time Off
- Free employee assistance program (EAP) services
- Referral Buddies Bonus for bringing new members
- Exciting growth opportunities
Join Us: At The Skinny Pancake, we care greatly about our team and the people we add to it. We promote a positive work environment, support one another, and recognize successes. We seek positive and enthusiastic full-time and part-time team members who are quick thinkers, committed, and excited to hit the ground running.
What We’re Looking For:
- Restaurant and supervisory experience
- Reliable, honest, respectful, and supportive of others
- Engaging, warm, and welcoming communication skills and presence
- A passion for serving others with a spirit of hospitality
- Ability to learn quickly in a fast-paced, high-volume environment without sacrificing presentation, quality, or cleanliness
- Self-motivated achiever interested in taking on additional roles and responsibilities
- Flexibility to work various shifts, including weekends, holidays, afternoons, and evenings
- Motivated to learn quickly and grow in a professional, team-oriented environment
- Ability to train in another state for periods of up to 5 consecutive days
Job Responsibilities:
- Daily Supervision:
- Key holder scheduled to open and/or close
- Assigning duties
- Performing cash operations and ensuring accurate financial transactions
- Willingness to be trained to fulfill roles in the kitchen and dining room as needed
- Guest Service:
- Providing gracious hospitality to guests
- Crafting delicious beverages and serving high-quality food
- Maintaining comprehensive knowledge of all menu items
- Operations:
- Performing opening and closing duties
- Prepping, restocking, cleaning, and sanitizing to maintain a pleasant, safe environment for team members and guests
- Handling multiple beverage and food orders simultaneously so orders are served together and meet targeted ticket times
- Utilizing recipes and portion control
- Balancing high volume with high quality
- Working in a team-oriented, collaborative manner
We are culture-focused, diverse, and dedicated to helping improve the quality of life for professionals in our industry. We are focused on opening new outlets, creating a unique experience for our guests, and providing opportunities for every team member’s growth and development. We recognize and reward hard work and solid performance and are always looking for exceptional people to join our team.
If you’re qualified and curious to learn more about the opportunity, please apply today!
Love Local. The Skinny Pancake is on a mission to change the world by building a safer, healthier, and more delicious food shed while creating everyday enjoyment that is both fun and affordable. Please join us.