Court Operations Associate - Anoka County - Minnesota Judicial Branch

Hoping to take that first step in your career and provide public service through your organizational skills? Looking for a position with growth and professional development opportunities? If so, apply for a position at the Minnesota Judicial Branch.

DESCRIPTION: Anoka County District Court has an amazing opportunity to join the Civil/Probate Team as a Court Operations Associate in a diverse professional environment, that promotes equity for all court staff and court users. The position provides direct service to court customers, judges, and other court-related employees through case processing of Civil/Probate case types. This position performs detail-oriented work while providing excellent customer service in person and over the phone. 

Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments. This role requires dedication to providing customers with a professional court experience, an eye for detail, excellent communication, time management, and technological skills to match our high-performance environment. Robust training is provided, and knowledge is gained through on-the-job experience. 

Examples of Duties

What You Will Do

Work includes processing electronically filed and paper filed documents; assisting customers; working directly with judges, justice partners, and customers.

• Independently performs administrative work relating to Civil/Probate case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve, SharePoint and other related computer systems.
• Issues receipts for payment of court fees; responsible for managing and balancing his/her individual till.
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment, and recording and monitoring court proceedings.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
• Utilizes applicable technology (i.e., operating and information systems and/or programs) and office equipment to perform and complete work assignments.
• Process Civil/Probate filings, including but not limited to, initial and subsequent filings, assigning cases to judges, setting hearings, and sending notices.
• Assist customers with requests, questions/inquiries relative to court policies, information, procedures, and financial transactions in a courteous manner.
• Assist attorneys, judicial staff, law enforcement, and representatives from the outside agencies. 
• Administrative duties as assigned.

Typical Qualifications

What You Will Bring: 

• Ability to work well under pressure in a high volume, fast paced work environment with excellent attention to detail and accuracy.
• Ability to work in a team-orientated environment.
• Ability to work in an inclusive, multicultural, and multigenerational environment that values diversity.
• Ability to communicate effectively, both orally and in writing.
• Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success.
• Ability to multi-task and balance responsibilities. 
• Knowledge of customer service practices.

What You Must Have:
Below are the past experiences that will enable success in this role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.

• High school diploma or equivalent.
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative or office work. Additional education may substitute for experience.

Nice to Have:

• Knowledge of court procedures and policies, laws, legal terminology, and legal factors pertaining to the court.
• Knowledge of office and administrative procedures.
• Customer service knowledge and experience. 
• Skill in the operation of a personal computer, remote technology, including electronic case management system and related applications and equipment.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch. 
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes. 
• Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment. 
• Ability to understand and follow oral and written instructions.

Supplemental Information

What You Will Earn:The expected hiring range for external hires for this position is $21.50 to $27.42/hr, based on qualifications, with a full future earning potential of $44,892- $71,848 annually.This position is non-exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits.