Court Operations Associate, Hennepin County, Protective Order Team, Family Court - Minnesota Judicial Branch

Are you hoping to explore the world of legal work and criminal justice?  Are you interested in supporting your communities and making a positive difference in people’s lives? If so, apply today for a position at the Minnesota Judicial Branch!
 
Hennepin County District Court has an amazing opportunity to join the Family Court Protective Orders Team as a Court Operations Associate! This is a diverse, professional environment that promotes equity for all court staff and court users.
 
Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments. This role requires dedication to providing customers with a professional court experience, an eye for detail, excellent communication, time management, and technological skills to match our high-performance environment.

Example of Duties

The following are examples of major job duties expected for this position to perform:
 

• Initiate case records using electronic means or paper documents; record required data regarding parties and documents and other necessary information in the court management system.
• Draft proposed orders for the Family Court Judicial Officers based upon filings from parties and attorneys.  Process signed orders and send them out to be served by law enforcement.
• Produce court calendars and assist chambers the day of court.  
• Collaborate with Judicial Officers, law clerks, the Domestic Abuse Service Center, law enforcement, and other justice partners and state agencies.
• Assist and communicate with court users in a professional, courteous, and respectful manner to ensure the customer's needs are effectively met in-person, over the phone, or through electronic means.
• Perform high-level case processing and data entry utilizing court technology systems.
• Review and process court filings for timeliness, statutory compliance, and proper document security as required by local and court-wide policies and procedures.

Typical Qualifications

Below are the past experiences that will enable success in the role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute. For example, if completion of a 4-year degree is listed below as a requirement, 4 years of related experience without a degree may be acceptable.
 
Minimum Qualifications:

• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work. (For example: bank teller, cashier, court clerk, legal assistant, medical billing specialist).
• OR equivalent education and experience

 
Preferred Qualifications:

• Paralegal, Associate, or bachelor’s degree
• Experience in a legal setting such as a courtroom clerk or paralegal
• Experience with document imaging, indexing, and working with cases/documents from electronic workflow queues
• Detail-oriented with the ability to continuously learn and retain new material, concepts, and ongoing procedural changes
• Well-organized and analytical

Minimum Knowledge, Skills and Abilities:

• Ability to remain flexible, work well under pressure, and adapt to change in a high-volume, fast-paced environment
• Ability to communicate effectively in writing and verbally with attorneys, business partners, court staff, judicial officers, and the general public
• Proficiency in Microsoft Office Suite and ability to learn other job-related software
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies and statutes
• A team player mindset, positive attitude, and dedication to an inclusive environment that values diversity and relationships
• Self-motivation and the ability to organize own work, set priorities, and meet deadlines

Logistics
Family Court is located in downtown Minneapolis:
Family Justice Center, 110 South Fourth Street (first floor), Minneapolis, MN 55401
Staff are working in a hybrid model. For up to the first 12 weeks this position will work in person for training. After training is complete, there is the option for hybrid work, depending on business needs. The core hours for this position are 8:00 a.m.-4:30 p.m., Monday-Friday, and there is a rotation to occasionally work 8:15 a.m. to 4:45 p.m., depending on the assignment and operational needs.
 
Salary Range
The expected starting salary for external candidates is at least $21.00 per hour and may be higher, depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and are eligible for State of Minnesota employee benefits.

 
This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
 
All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job-related convictions.
Please contact the Hennepin County District Court Human Resources Department with questions regarding this posting via email at 4th.Human.Resources@courts.state.mn.us or phone at 612-348-2298.