Credit Bureau Reporting Remediation Specialist - LanceSoft Inc
Chicago, IL 60606
About the Job
Responsibilities:
Research and understand the requirements for accurate bureau reporting while balancing the systemic nuances within multiple Systems of Record (SOR). This role is responsible for assisting Functional Remediation Specialists with the following critical knowledge:
Research and understand the requirements for accurate bureau reporting while balancing the systemic nuances within multiple Systems of Record (SOR). This role is responsible for assisting Functional Remediation Specialists with the following critical knowledge:
- Understanding and application of guidance from the Credit Reporting Resource Guide
- How accounts flow from account# to account# within the lifecycle from acquisition to end of life
- Find, read, and understand the fields and data in our SOR and data warehouses, particularly the fields used to create bureau reporting
- Assist in identifying accounts in scope for bureau remediation concerns
- Perform pre-and-post remediation validation
- Determine if accounts are still systemically reporting
- Determine why accounts may not have been updated as expected
- Determine how and when to update the systems for accuracy in reporting
- Determine when a flat file is needed and how to send a flat file to the bureaus
- Review rejected accounts from remediations and determine if additional actions are necessary
- Create Audit-ready documentation for all steps along the way
- Create and update job aids updated for newly identified process nuances or process changes as applicable
- 3+ years strong working knowledge of the Fiserv, Vision+ and/or DM (Debt Manager - recovery/collections) system
- 5+ years previous work in credit bureau disputes
- Cross functional background
- Previous work in fraud
- Knowledge of ACQA system
- Knowledge of Fiserv Query tool (ODS)
- Root Cause Analysis skills
Source : LanceSoft Inc
