Credit / Collections Analyst at Kforce Inc.
Fort Worth, TX 76106
About the Job
- The Credit/Collections Analyst will collect on all delinquent customer accounts within assigned credit portfolio
- Provide customer service by processing customer payments, adjustments, refunds, and resolving discrepancies
- As a Credit/Collections Analyst, you will make sound and consistent decisions regarding order releases and account credit holds
- Identify accounts needing adjustment to their credit limit
- Work closely with branches and sales force in communicating account issues
Requirements:
- Three or more years of credit collections experience
- Basic accounting knowledge
- Strong communication skills
- Team player
- Knowledge of Microsoft Word and Excel
- Demonstrated skills to multi-task in high paced environment
- Ability to make sound and consistent decisions based on all facts
- Capable of identifying and completing critical tasks with a sense of urgency
- Firm decision maker, but not too hard core; Understanding we want to keep the customer if at all possible
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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