Credit and Collections Analyst at The Planet Group

Collection Specialists
 6+ months
Pay: $25-$28 an hour 
Onsite Tyler TX
Ancillary benefits 

Must Haves:

• SAP experience or large ERP system experience 
• Bilingual in English and Spanish
• 3+ years collections experience including strong verbal and written follow-up with customers
• Strong account analysis experience including researching paying and account discrepancies and collections resolution 
• Intermediate Excel skills 

Preferred:

• Bachelor’s Degree or Associates Degree 
• Manufacturing industry experience

Job Summary/Description: A leader in manufacturing is looking for strong Credit and Collections Analyst  to join the team. This role coordinates and processes documentation, invoice dispute resolution and customer payment for customer accounts. Performs account analysis and researches payment and account discrepancies. Identifies and verifies transactions and expedites a resolution of various invoicing issues that may be preventing payment. Provides collection resolution support between the customer, sales representative and the company. Following company policies and procedures, initiates a follow-up process when expected payment was not received. Additional responsibilities include Obtaining proof of deliveries: obtaining tax exemption certificates; customer account reconciliations; verifying and processing address changes. 
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