Credit and Collections Associate - Addison Group

Job Title: Credit and Collections Associate

Location: Hybrid (Initial training on-site in Elverson, PA)

Industry: Credit & Collections

Pay: $21.50 - $23.50 per hour

About Our Client:

Addison Group is assisting our client in hiring a Credit and Collections Associate. This is a contract-to-hire role with potential for long-term employment.

Job Description:

The Credit and Collections Associate will be responsible for communicating with customers regarding overdue payments, maintaining accurate records, and collaborating with internal teams to resolve credit or invoice issues.

Key Responsibilities:

• Contact customers via phone and email to discuss payment delays and determine payment status.
• Track and record financial status and collections information for customer accounts.
• Reconcile accounts upon receipt of payments.
• Work with the sales team to review and resolve invoicing or credit issues, and participate in monthly A/R reviews.
• Escalate delinquent accounts or unresolved issues to the Credit Manager.

Qualifications:

• Strong communication skills for working with customers and sales teams.
• Proficiency in Excel and Microsoft Office Suite.
• Highly organized with attention to detail for tracking collections activity.
• Ability to coordinate with sales teams to resolve shipping or invoice discrepancies.

Additional Details:

• Work Schedule: Hybrid schedule.
• Hours: Monday through Friday, 8 AM - 5 PM.
• Dress Code: Business casual during on-site training.
• Parking: On-site parking available during training.

Perks:

• Hybrid schedule.
• Opportunity to join a large, successful company with strong potential for growth.