Credit and Collections Specialist at Vaco, LLC
Los Angeles, CA
About the Job
Vaco LA is working with a client near El Segundo, Ca who is looking for a Credit and Collections Specialist to join their team
In this position, you will be responsible for all credit management and collection efforts for their assigned area
You will build strong relationships with our internal system to better engage with clients and provide an exceptional customer experience
This position requires you to go into the office full time, in the El Segundo, Ca area and pay is between $27-$35/hr.
Key Responsibilities:
Responsible for managing the risk associated with having open and unpaid invoices that extend past 60 days past due for their assigned region/district
Makes calls to customers with past due balances to inquire about reasons for delinquencies, and provide solutions which include payment in full, settlements, and or payment plans to resolve the issue
Under general supervision, monitors accounts receivable aging reports for an assigned sales region
Makes calls to customers with past due balances to inquire about payment
Works with sales, billing and customer service personnel to resolve accounts with collection issues
Sends copies of invoices, credit memos, statements and collection letters to customers and associates
Exercises independent judgment in obtaining payments
Prepares and forwards accounts to be considered for write-off to Director of Credit and Collections or Division Credit Manager for approval
Assists with the credit investigation of new accounts
Monitors application of payments to ensure proper application
Responsible for requesting re-application when appropriate
Recommends site restriction of delinquent accounts
Job Requirements:
Prior experience with GAAP and Accounts Receivable
Experience utilizing enterprise level ERP systems, such as Oracle
Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables
Strong customer service skills
Solid analytical and problem solving skills
Ability to identify discrepancies and inconsistencies
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals
As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
Vaco also wants all applicants to know their rights that workplace discrimination is illegal
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity
You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications
You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application
In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies
California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure
The individual may also be eligible for discretionary bonuses.
In this position, you will be responsible for all credit management and collection efforts for their assigned area
You will build strong relationships with our internal system to better engage with clients and provide an exceptional customer experience
This position requires you to go into the office full time, in the El Segundo, Ca area and pay is between $27-$35/hr.
Key Responsibilities:
Responsible for managing the risk associated with having open and unpaid invoices that extend past 60 days past due for their assigned region/district
Makes calls to customers with past due balances to inquire about reasons for delinquencies, and provide solutions which include payment in full, settlements, and or payment plans to resolve the issue
Under general supervision, monitors accounts receivable aging reports for an assigned sales region
Makes calls to customers with past due balances to inquire about payment
Works with sales, billing and customer service personnel to resolve accounts with collection issues
Sends copies of invoices, credit memos, statements and collection letters to customers and associates
Exercises independent judgment in obtaining payments
Prepares and forwards accounts to be considered for write-off to Director of Credit and Collections or Division Credit Manager for approval
Assists with the credit investigation of new accounts
Monitors application of payments to ensure proper application
Responsible for requesting re-application when appropriate
Recommends site restriction of delinquent accounts
Job Requirements:
Prior experience with GAAP and Accounts Receivable
Experience utilizing enterprise level ERP systems, such as Oracle
Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables
Strong customer service skills
Solid analytical and problem solving skills
Ability to identify discrepancies and inconsistencies
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals
As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
HR@vaco.com
.Vaco also wants all applicants to know their rights that workplace discrimination is illegal
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity
You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications
You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application
In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies
California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure
The individual may also be eligible for discretionary bonuses.
