Credit Counselor - Southern Management Companies, LLC.

WHAT WE ARE LOOKING FOR:


Bookkeepers are tasked with ensuring resident accounts are current and accurate. They devise and implement strategies that assist in achieving delinquency and collections goals and maximize NOI. They are detailed-oriented, customer service focused, and able to work in a fast-paced environment.



WHAT WE EXPECT FROM YOU:


* Oversee the financial credit counseling program to ensure effectiveness and efficiency of all involved processes
* Prepare and process all payments and receivables daily
* Ensure all resident accounts are accurate and current
* Establish and execute an effective collection strategy to achieve monthly delinquency and write-off goals
* Create and submit Failure to Pay Rent suit list accurately and timely
* Provide documentation for legal actions, as needed
* Ensure all bookkeeping processes and reporting are completed in accordance with internal quality control standards
* Encourage and build positive relationships with team members, customers, and vendors
* Provide high levels of service to all customers and team members
* Demonstrate behaviors that cultivate a positive work culture
* Contribute to community/company engagement efforts
* Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:


* Understanding of basic bookkeeping and accounting principles
* Attention to detail
* Knowledge current applicable laws
* Superb customer service skills
* Strong written and verbal communication skills
* Ability to keep neat and accurate records
* Capacity to understand and follow directions
* Competence with technology including Microsoft Office
* Experience with Yardi software products a plus








* High school diploma or GED
* One year of experience with accounting related functions, or equivalent education
* Collections, credit counseling, and personal finance/budgeting experience preferred

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled