Crew Leader - PowerCorpBOS - City of Boston

Organization Overview

The Mayor’s Office of Workforce Development (OWD) is an innovative public agency that seeks to promote economic self-sufficiency to ensure the full participation of all Boston residents in the city’s economic vitality and future, seeking to connect residents with job training and employment opportunities and to promote lifelong literacy and educational pathways.

OWD is part of the Office of Worker Empowerment in the City of Boston.

About the Green Jobs Youth Corps Program

The Office of Workforce Development (OWD) and the Environment, Energy & Open Space Cabinet (EEOS) are partnering on launching a new green jobs training program centering opportunity for youth / disconnected young people and returning citizens. 

Based on the PowerCorpsPHL program launched by the City of Philadelphia in 2013, this learn-and-earn program will engage young adults in transforming their lives through public service and workforce training in green jobs. Through a combination of knowledge, industry training, and community service, participants will gain 21st century workforce skills, including teamwork, leadership, conflict resolution, time management, and network building. Program participants and alumni will receive customized support from the program as they pursue their education and career goals. 

Position Summary

A Crew Leader is responsible for the daily leadership, direction, support, and supervision of approximately ten Corps members. The Crew Leader serves as a supervisor, motivator, leader, guide, role model, and mentor to the Corps members and is responsible for the crew’s overall service performance and safety.  The Crew Leader is the primary point of contact and reports to the Program Director and Project Manager(s).

• Provide leadership and supervision to corps members, including:
  • Treating members fairly and with a unified approach, aligning leadership with program objectives and expectations of staff.
  • Leading crew activities, discussions, and reflections that create and maintain crew and program values, respectful interactions, and teamwork.
  • Empowering corps members throughout their term, supporting social and emotional growth and workforce development through formal and informal learning.
  • Holding corps members accountable to the expectations outlined in the Member Handbook.
  • Supporting corps member completion by communicating benchmarks and off-site service opportunities to corps members.
  • Collaborating with Supportive Services staff to address barriers to service completion, including physical, social, and emotional well-being.
  • Collaborating with Workforce Development staff to support corps member’s post-service and workforce development plans.
• Provide on-site project management and safety compliance, including:
  • Coordinating and collaborating with the Program Management Team to execute daily and/or weekly projects and work orders, including tool, equipment, and material management and inventories and van usage.
  • Assigning, reviewing, and monitoring on-site schedules, tasks, and responsibilities for corps members; serving alongside corps members as a model and active leader; starting and ending service on time.
  • Creating and maintaining a safe service and project environment; consistently monitoring all aspects of corps member safety including identification and removal of hazards, the mandatory use of personal protective equipment and recommendations for additional training; providing hands-on guidance as needed.
  • Knowing and enforcing all state laws (e.g., wearing seat belts), OSHA, and program safety rules.
  • Reporting problems, schedule changes, and other issues to the Project Manager and/or appropriate personnel.
  • Initiating communication for all service injuries and accidents as required by law; completing required paperwork in accordance with the worker’s compensation process.
• Provide administrative support, including:
  • Ensuring timesheets are completed accurately and timely; monitoring benchmarks.
  • Participating in the corps member selection process.
  • Participating in and leading corps member training sessions.
  • Sharing project highlights and photos with appropriate staff for inclusion in press releases, news articles, and/or videos.
  • Attending program, staff, and community meetings and outreach events, as requested.
  • Responding to inquiries from staff, City agencies, and the public in a timely and courteous manner.
• Performing other duties and responsibilities as required.

• Minimum of two (2) years experience working with Opportunity Youth or other system-involved populations OR a bachelor's degree in human services, social work, education, environmental science, or a related field.
• Experience with vocational education and/or youth workforce development is strongly preferred.
• Meaningful experience leading and managing youth ages 18-26 who’ve been involved in the criminal justice system and/or experience challenges consistent with opportunity youth.
• Ability to motivate and guide disconnected and disengaged youth and diffuse conflicts.
• Knowledge of sustainability, landscaping, horticulture, and/or stormwater management principles.
• Strong work ethic and ability and desire to work outdoors in challenging conditions.
• Working in extremes of heat, cold, or rain.
• Heavy lifting, bending, and carrying up to 50 lbs.
• Experience with service-learning, AmeriCorps programming, and member management preferred.
• Excellent interpersonal, presentation, and organizational skills.
• Ability to adapt plans, be flexible on short notice, and take initiative to problem-solve.
• First AID/CPR Certification preferred.
• Driver’s license and ability to drive a passenger van preferred.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary/Grade: EXM/MM2-4

Hours per week: 35