Crew Member - Culvers - Mai Menochot LLC
Round Rock, TX 78665
About the Job
If you have a passion for the restaurant industry then join Culver’s, the #1 burger chain in America! If you enjoy being part of a top-notch team and have a desire to serve others, then this opportunity is for you!
We offer:
- Competitive wages – starting at $13 and up
- Free Meals while working
- Paid Holidays
- Paid time off
- Full time and Part time positions available
- Career opportunities for advancement
- 401k retirement plan with company match
- And much, much more!
What you’ll do in the Restaurant:
- Provide excellent guest service and hospitality
- Help prepare and/or serve great food
- Support great dining and meal experiences for guests
Restaurant Qualifications:
- Strong work ethic
- Excited to come to work!
- “Can do” attitude
- Enjoys going the extra mile for the team
- Strong communication and organization skills
- A genuine, smiling personality
- Ability to work nights, weekends and holidays
We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!
To submit an application - Click on APPLY NOW!
JOB SUMMARY
Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's® leaves happy.ESSENTIAL FUNCTIONS
- Consistently provides excellent guest service and hospitality.
- Demonstrates proper personal hygiene and food safety practices consistently.
- Maintains a neat, well-groomed uniformed appearance.
- Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
- Assists guests with product knowledge and promotional information upon request accurately.
- Follows company safety standards at all times and looks out for the safety of other team members and guests.
- Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
- Handles guest comments promptly and courteously.
- Performs primary position responsibilities timely and accurately.
- Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
- Performs back-up support accurately and timely after secondary responsibilities are accomplished.
- Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
- Answers the telephone courteously and professionally, within three rings.
- Prepares quality products while maintaining: portion control and presentation within service goal times.
- Attends all team member meetings.
QUALIFICATIONS
- Flexible schedule
- Reading and writing skills required
- Communicates with guests, team and management
- Maintains a sense of urgency
- Demonstrates trained food safety knowledge
PHYSICAL ABILITIES
- Stand Constantly
- Walk Constantly
- Sit Occasionally
- Handling Constantly
- Lift / carry 10 lbs or less Constantly
- Lift / carry 11-20 lbs Constantly
- Lift / carry 21-50 lbs Frequently
- Lift / carry 51-100 lbs Occasionally
TEAM MEMBER PERFORMANCE SUCCESS FACTORS
- COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
- CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
- DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
- INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
- PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
- COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
- QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
- ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to bgin work assignments. Delivers quality work product using resources and time allocated.
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Source : Mai Menochot LLC