Crew Member - KNX020-Highway 411-Madisonville, TN (Madisonville, TN) - 10231402 - The Krystal Company

Department: Operations

Job Title: Crew Member

Reporting to: Restaurant General Manager or Manager on Duty

FLSA Status: Non-Exempt

Date Prepared: August 2022

Are you looking for an entry level job in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us.

Job Summary:

The Crew Member demonstrates Krystal's Core Values in preparation of quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience.

Essential Duties and Responsibilities:

• Maintains highest possible level of Product Quality:
• Prepares food products according to approved Krystal procedures
• Adheres to approved Krystal holding times and temperatures
• Packs all food products in approved Krystal containers, lids, and bags

• Maintains highest level of "WOW" Hospitality
• Dressed in proper and complete uniform
• Great eye contact with the customer- always focusing on them
• Great smile on their face and in their voice

• Follows all approved Krystal cash handling and security procedures.
• Works well with teammates and accepts coaching from management team.
• Communicates with customers, teammates and managers in a positive manner.

• Maintains highest possible level of Cleanliness:
• Keeps food preparation area, equipment and utensils clean and sanitary.
• Meets Krystal specifications for sanitary food handling procedures
• Keeps lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day.
• Keeps parking lot and building exterior clean and free of litter.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education/ Experience/Job Requirements:

• Must be at least 16 years of age.
• Must be able to perform the essential functions of the position

Knowledge/Skills/Abilities:

• Team Player- Works well with other team members to achieve goals.
• Customer Focused- Recognizes the customer as the primary focus and acts accordingly; sets a high standard for exceeding customer expectations.
• Accountability/Dependability- Takes personal responsibility for the quality and timeliness of work and achieves results.
• Effective Communication- Uses effective and appropriate methods of interacting with others.

Skill Requirements: (X = Required for job)

X

Typing/computer keyboard

X

Verbal communication

X

Utilize computer software (specified above)

Written communication

Retrieve and compile information

Public speaking/group presentations

Maintain records/logs

Research, analyze and interpret information

X

Verify data and information

Investigate, evaluate, recommend action

X

Organize and prioritize information/tasks

Leadership and supervisory, managing people

X

Operate office equipment

X

Basic mathematical concepts (e.g. add, subtract)

Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)

Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)

Physical Requirements: (X = Required for job)

Sitting for extended periods

X

Lifting/carrying up to 20 pounds various items

X

Standing for extended periods

Lifting/carrying more than 20 pounds various items

X

Extended periods viewing computer screen

X

Repetitive Motions

X

Walking

X

Pushing/Pulling

X

Reading

X

Bending/Stooping

X

Speaking

X

Reaching/Grasping

X

Hearing

Writing

Other (List):

Other (List):

Hazards: (X = Required for job)

X

Normal office environment

X

Electrical current

Toxic or caustic chemicals

X

Housekeeping and/or cleaning agents

Flammable, explosive gases

Proximity to moving mechanical parts

Employee Acknowledgement:

I have reviewed and understand the requirements stated in this Job Description.

Employee's Signature

Date