Crisis Case Manager (Special Needs) - NY City - AHRC NYC

AHRC New York City is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people with intellectual and developmental disabilities to lead full and equitable lives. 

AHRC NYC is looking for a Crisis Case Manager to work with the Crisis Intervention team members throughout New York City. The Crisis Case Manager position has an annual salary of $65k and comes with a low-to-no cost, comprehensive health benefit package which is just one way that AHRC NYC supports the wellbeing of our employees and their families.  In addition, we also offer generous paid time off, commuter benefits, tuition assistance, a 403(b)-retirement plan with a matching benefit, flexible spending accounts, and discount programs.  Our wellness offerings include an employee assistance program, Twill mental health platform and cash rewards for healthy behavior.

ESSENTIAL RESPONSIBILITIES

• Works in collaboration with Crisis Intervention team members to support their identified emotional, social, vocational and housing needs during and in the aftermath of crisis/emergency episodes. 
• Provides referral and case coordination services to assist individuals in achieving stability within their specific environment and capacity.
  • Utilizing community resources to assist individuals
  • Participating in planning for services by addressing social factors pertinent to development of emergency and post-emergency service plan.
  • Preparing service plans and other plans as appropriate or needed to substantiate case coordination plan goals.

• Ensures delivery of intensive, post-crisis case management services that support ongoing crisis recovery.
• Conducting supportive services, either in-person, in-home, by telephone or by teletherapy or by combination of methods, as needed and appropriate.

• Performs all duties necessary for compliance with relevant regulations governing service provision, including record keeping.
• Deals with consumers in a legal and ethical manner.
• Conducts other related tasks, as assigned.

• Bachelor’s degree (BA, BS) in a Human Services discipline from an accredited university program required.
• Work experience with people with developmental disabilities.

• Strong interpersonal, written and verbal communication skills.
• Excellent skills in using MS Office applications as well as agency-specific database systems.
• Proven capacity to work productively in highly collaborative settings and to coordinate needs of multiple stakeholders.
• Ability to make decisions independently and to react to unanticipated events in prudent and timely manner.
• Flexibility to operate in a rapidly-changing work environment, with ability to adapt and be sensitive to broad spectrum of locales and circumstances.

• Must be willing to travel within five boroughs of New York City.  Valid NYS Driver’s License a plus.

Benefits

• Medical Insurance
• Paid time off (sick, personal & vacation)
• Paid Training
• Dental insurance
• Vision insurance
• Tuition Reimbursement
• Referral program
• 403(b) retirement plan
• 403(b) company match
• Life insurance
• Employee discount
• Health savings account

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law. 

All your information will be kept confidential according to EEO guidelines.