Crisis Response Worker - Access Services

Access Services is seeking to hire a high-energy and self-motivated Crisis Response Worker to join our Montgomery County Mobile Crisis team, with an office based out of Plymouth Meeting, PA.

Montgomery County Mobile Crisis offers 24/7 support to people of all ages in difficult times. Individuals in crisis can speak with a counselor regarding mental health, addiction, trauma, etc., either by phone/video or in-person in their homes or communities.

As a Crisis Response Worker, you will have the opportunity to sit and be present with people on some of the hardest days of their lives. You will be expected to work alongside teammates, supporting individual in crisis while also maintaining a supportive and growth focused team dynamic. Our team seeks to continually learn and grow together.

Crisis response work is excellent, diversified experience for those looking to pursue a career in social services. You will meet people from all walks of life and have a chance to make a real impact in critical moments. You will experience the value of partnership with various providers, emergency services, schools, and teammates to support individuals and communities in times of crisis.

Visit our Facebook page to get a glimpse of what we do: https://www.facebook.com/MobileCrisisSupport/
Visit our webpage to view a 3 minute video, and learn how we creatively serve and strengthen our community: https://www.accessservices.org/services/mobile-crisis/

Work Schedule:

• 40 hours per week: 4 days per week, 10 hour shifts. 
• Schedules vary from week to week, and can occur on weekdays and/or weekends.
• Participate in on-call rotation, providing back up support to overnight staff.

Requirements

Key Responsibilities of the Crisis Response Worker:

• Provide immediate access to “hands-on” crisis support through phone counseling and mobile in-person crisis intervention.
• Provide rapid and effective assessment, support, hospitalization (when necessary), linkage to community resources, crisis prevention planning, and follow up.
• Develop and write action plans in a timely manner with clear and measurable outcomes.
• Participate in assertive outreach to individuals identified to be high users of crisis services.
• Complete progress notes and required documentation in a timely manner for each individual served.

Qualifications of the Crisis Response Worker:

• Bachelor’s degree in a related field such as psychology, social work, etc. (required)
• Some prior work or internship experience related to mental health (strongly preferred)
• Valid driver’s license with 2+ years of driving experience, reliable vehicle, and adequate car insurance (required)
• No Driver’s License suspensions in the last 48 months

Benefits

Compensation:

• $21/hourly

Our full-time comprehensive benefits package includes:

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
• Tuition Reimbursement, Student Loan Assistance.
• 20 days PTO (vacation/sick), 7 agency holidays, 2 floating holidays.
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.
• College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer.

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