CRM Administrator/ Developer - PsychiaTreat

Overview:

We are seeking a skilled CRM Developer and Administrator to enhance and manage our CRM applications. While experience with Zoho is a plus, we welcome candidates with expertise in other CRM platforms such as Salesforce or HubSpot. This role requires a blend of development and administrative skills to optimize our CRM systems and support our business operations.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4 years of experience in CRM development and administration, with experience in platforms like Zoho, Salesforce, or HubSpot.
• Proficiency in CRM scripting languages and API integrations.
• Experience with SQL and general database administration.
• Strong problem-solving, analytical, and communication skills.
• Ability to work independently and collaboratively in a team environment.

Key Responsibilities:

• CRM Development:

  • Design, develop, and customize CRM applications to meet business needs.
  • Implement workflows, automation, and integrations using CRM-specific scripting and APIs.
  • Work with cross-functional teams to gather requirements and deliver tailored solutions.
  • Create and maintain documentation for CRM applications and integrations.
  • Troubleshoot and resolve technical issues related to CRM systems.

• CRM Administration:

  • Manage and configure CRM applications to support business processes.
  • Oversee user accounts, roles, profiles, and permissions.
  • Monitor system performance and ensure data integrity.
  • Implement best practices for security and data protection.
  • Provide support and training to end-users on CRM functionalities.
  • Coordinate with CRM support teams to address complex technical issues.

Powered by JazzHR