Crop Advisor - Land O'Lakes Inc.
Little Falls, MN 56345
About the Job
As part of an ever-growing ag community, we are uniquely positioned to address the challenges and seize the opportunities of a growing global population. We are dedicated to finding the most talented people to support the businesses of our member owners, local ag retails and cooperatives across North America. We strive to match people that share our passion for agriculture with sustainable careers in the communities in which our member owners operate. There is no better time to be part of the growing, dynamic world of agriculture - let's help you find your fit.
Crop Advisor
A Land O'Lakes member-owner cooperative is adding a Crop Advisor in Little Falls, MN.
We are a people-focused cooperative offering honest and helpful information, innovative products, and exceptional service from a reliable team of experts who care.
Position Summary: It is the primary responsibility of this role to provide crop consultation and account management services by applying fundamental sales techniques while utilizing product, customer, company and industry knowledge. Typical duties include carrying out retail sales at the producer level, representing the cooperative while calling on current and prospective customers, preparing proposals, studying market and industry trends, and building positive customer relationships. This person must have excellent and effective communication and interpersonal skills. In addition, this person must be committed to excellence and high standards of providing outstanding customer service, problem solving and managing difficult customer situations.
Essential Functions: (The responsibilities of this role include but are not limited to the following)
- Provide crop consultation and account management services
- Achieve profitability goals and increase market share through account planning, cross selling, customer educational events, and monitoring competition strategy and local markets
- Prospect, build and maintain positive working relationships with current and potential customers
- Assist customers with the development of annual business plans
- Introduce new products, programs and services to current and potential customers
- Make sound customer recommendations to improve their operation while understanding the value proposition (seed, fertilizer, crop protection, precision products and services and financing)
- Develop regular sales call strategies for current accounts and potential prospects
- Represent yourself as a subject matter expert and problem solver to provide value added solution
- Create and implement customer retention and development strategies
- Provide superior customer service and resolve customer complaints efficiently while maintaining open communication with the operations team
- Project a positive attitude and image to customers, business partners and employees at all times
- Proactively manage receivables in accordance with our credit policy
- Inform all customers of safe product handling
- Provide backup for other Crop Advisors as needed.
- Demonstrate a commitment to doing what's right, a solid work ethic, a strong sense of ownership, a passion for agriculture, and genuine respect for others
- Practice safe behavior while following all safety policies
- Observe and enforce all company policies
- Perform other duties as assigned
Job Requirements/Qualifications:
- Excellent, effective communication skills including oral, written and presentation form
- Strong teamwork, listening and interpersonal skills, with an ability to inspire trust and respect
- Assertive, approachable, tactful and possesses an ability to build strong business relationships
- Ability to remain flexible in a rapidly changing environment
- Commitment to excellence and high standards of providing outstanding customer service, problem solving and managing difficult customer situations
- Resourceful, self-starter who works well with minimal supervision
- Good independent, ethical, decision-making ability
- Excellent organizational skills including detail oriented, multi-tasking, planning, and prioritizing
- Results-oriented, accurate, and thorough with a commitment to accountability
- Experience understanding customers' unique problems and determining the best fit for their needs
- Understands and actively works with basic business concepts (budgets, profit margins and revenue)
- Strong technical competency with an interest in staying current on leading edge precision technology
- Excellent computer skills with the ability to learn other key operational computer programs
- High school graduate or GED equivalent
- Must comply with current driver qualification requirements and our Drug and Alcohol Policy
If you have questions about how to apply, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT.