Cross LOB Claims, Senior Analyst, Advanced Analytics at Liberty Mutual
Boston, MA
About the Job
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
As a member of the Cross-LOB Analytics team, you will play an important role in helping Claims meet its strategic objectives. You will deliver actionable and valuable analytical insights, collaborate regularly with stakeholders, assist in the evaluation and prioritization of high-value strategic efforts, and provide meaningful recommendations to senior leaders that drive valuable change across the Claims organization. The ideal candidate has strong SAS/SQL skills and thrives in ambiguous environments.
Responsibilities
- Conduct analytical work which directly impacts profitability, growth, and/or customer satisfaction outcomes
- Evaluate and analyze results relative to expectation; understand, explain, and communicate variances, and adapt solutions to reflect emerging insights
- Identify and analyze key drivers of trends across various Claims areas
- Create recommendations and drive implementation through effective partnerships with stakeholders
- Partner with colleagues to identify, design, quantify, and implement process/tech improvements
- Manage aspects of moderate to complex projects and ad hoc requests to support operational goals
- Develop, update, and monitor reports or SAS queries that provide insights on key performance indicators while supporting peers in completing their analyses; help migrate regularly scheduled reports to the reporting teams
- Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required.
- Mathematics, Economics, Statistics or other quantitative field are preferred fields of study.
- Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques.
- Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem).
- Must have good planning, analytical, decision-making and communication skills. Solid understanding of business to improve business outcomes.
**This position may have in-office requirements depending on candidate location.**
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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